Facebook images and videos won't load

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  • Question
  • Updated 2 years ago
I am new to Exede.  Facebook images and videos will not load. Can switch to ATT hotspot and Facebook images load just fine. I have emailed as directed in another post that was closed to report the problem.

I will be reading the fine print to see if Exede is like cell phone contracts- 30 days to cancel. If I can not get Facebook to work then I don't need Exede.  I'd just keep using my cell phone hotspot.

Note: This conversation was created from a reply on: Why can't I see images or video on Facebook?.
Photo of Debra


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Posted 2 years ago

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Photo of NorthMN


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Facebook has been slow as long as I've been an exede customer. Instagram and Twitter have always been good. That's if my modem is having one of its better days of course. I've assumed it's a problem on Facebook's end, so I contacted them about it. Their reply was "they'd look into it". It has improved somewhat but it's still slower than the others.
Photo of Steve Frederick

Steve Frederick, Champion

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I am not noticing that Facebook images or videos are loading slowly. I am even on Liberty Pass now.
Photo of Leslie


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Exede is not a fast internet service. Facebook loads always just fine, but nowadays most websites have a lot of advertising videos which really constipates Exede's loading time
Photo of Steve Frederick

Steve Frederick, Champion

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Leslie, I use browser add ons like Ad Block Plus and Flash Control. These get rid of most of those ads and videos, and also save lots of data usage too.
Photo of HMC1940


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Facebook images load good for me. Also video's.