Extremely slow upload speeds past couple days

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  • Problem
  • Updated 1 month ago
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Past two days, upload speeds have been around 0.08Mbps according to speedtest.  I've been trying to upload a photo, but it just stalls out midway.  Otherwise things are working as usual.
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Zachary Zikoski

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Posted 4 years ago

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Diana, Viasat Employee

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Hi Zachary, We're sorry to hear you are having issues with your service. We would be happy to look into your upload speed issue.  Please send your account and contact information to exedelistens@viasat.com or call Exede Customer Service at 855.463.9333 for immediate assistance.
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Wesa Ascata

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Excede you are so funny. I called about mine and 2 days later received a notice I had used up my data. Hadn’t done that so know it was the call
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David S.

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Either yesterday or day before my upload speed was non-existent. Turned off modem and router for 10 minutes and after that it went up to 5Mb. And working ok since then.
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ExSatUser

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Did you run the test right after starting back up or waiting a few hours later.

The difference in results might surprise you.