My internet was installed 2 days and We have already gone over my usage. I was on the phone for almost an hour today with no real solution. The rep was extremely patient with me while I was not. Before agreeing to my 14+ page contract I was very specific about what we use the internet for. When I started hearing numbers etc. I said I dont exactly know what uses what but I do know that you tube uses alot and have a three year old daughter with Autism who goes on youtube kids ALOT. I was very SPECIFIC about this before agreeing. I was told I would be fine even spoke to a supervisor who confirmed along with the installer. Each time I feel like I was given a cookie cutter answer about not sharing a line, high speed. Uh no! I also informed them that I teach an online course and need to have a good connection. Nope! What I also don't understand is why this is bundled with Direct TV if I cant even watch an On Demand video? This makes absolutely no sense. I am searching here to find some magic solution which I feel doesn't exists other than paying to end my contract and sharing my frustration and reviews so others don't find themselves in this situation.