Explain this please - Speed problem

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

http://www.speedtest.net/result/4075608314.png 13.7 Mbps Download speed. Good, that's a bit over what I'm supposed to get on the 12/25 plan.

BUT http://imgur.com/5iE44Lx 1.20 Mbps when actually downloading a file.

How can I get one result on a test and yet in practice it's not even 1/10th the tested speed?
Photo of Bev

Bev, Champion

  • 3072 Posts
  • 1290 Reply Likes

Posted 4 years ago

  • 1
Photo of A. Everett Neuman

A. Everett Neuman

  • 430 Posts
  • 303 Reply Likes
Different servers, different choke's on what they let out. Some might penalize you due to the high lag.
(Edited)
Photo of Exede Amber

Exede Amber, Employee

  • 135 Posts
  • 23 Reply Likes
Hello Bev, the download speed is limited by how quickly the site being downloaded from is uploading the data. If you have any further questions please send in an email to exedelistens@viasat.com.
Photo of JEP

JEP

  • 987 Posts
  • 718 Reply Likes
Bev - Yeah, I can test +20 Mbps before and after I download from a certain site that consistently downloads at .05 Mbps.  Even the behemoth Microsoft does not usually stream my updates at full speed.
Photo of Hannah Hutto

Hannah Hutto

  • 5 Posts
  • 0 Reply Likes
if you have the late night free zone time then do it then. i found out the hard way very hard way that it is alot of your data to download different things. for example on , on demand to download and playback a movie say 30 mins  long. if it nots during late night free zone it cant take from1 - 3 gigabytes per one. yeah  
Photo of Bev

Bev, Champion

  • 3072 Posts
  • 1290 Reply Likes
I don't stream video or DL music, don't use social networking at all, only do updates at night. I know well what uses bandwidth and, I keep tabs on what I have used.

I will use it to update a game I enjoy during the day IF I cannot play w/o updating. I have no problem buying more data if I legitimately used it and, I have never had data disappear unexplained.

This conversation is no longer open for comments or replies.