Exede WiFi modem now available nationwide

  • 2
  • Announcement
  • Updated 2 years ago
If you'd like to have your modem and router combined into one, we've made our WiFi Modem available in most areas nationwide for $5/mo. It also includes a four-port wired router and a VoIP adapter for Exede Voice service. You can learn more about it here.
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Alex, Viasat Corporate Communications

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Posted 3 years ago

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jones203

  • 27 Posts
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OK Official Rep, the Wifi modem is NOT available "nationwide." Thanks for wasting my time with two different calls, only to be told, "well, it is available for NEW customers." As usual, lets treat existing customers like dirt. Yes I tried on line, nothing. Yes I called customer service, nothing. It's just like when you switched to real high speed internet, us long time customers were the last ones to be upgraded. What a company. The curse of living in rural America with no cable internet.
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jimLE

  • 25 Posts
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thing of it for me,is that it looks it'll cost me a extra $5.00 a month for it.thats $60.00 a year..i can buy one for less money.and it'll most and likely last me over 2 years.pluss i'll know it'll be set up the way i want it to be..
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Bev, Champion

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Yeah, even though it is available on Exede.com for my zip code, I can't get one because it's for NEW CUSTOMERS ONLY. Two phone calls and two emails later, I find this out and am told the advertising department will be told to correct the advertising for it.

Let's not post it's available here until it is. I had problems getting Easy Care as well, so lets make sure the reps are up to speed and, it really is available for existing customers in most or all zip codes before telling us we have a good chance of getting something.