Exede Voice time incorrect

  • 2
  • Problem
  • Updated 1 month ago
  • Solved
  • (Edited)
Exede has FAILED time and TIME again, to keep the CORRECT Time zone on the VOIP..I have had to CALL Tech support well over 9 TIMES now..the cost of Exede may be better, but as far as accuracy in keeping up with MY TIME in NW Tennessee ( which is Central Daylight Savings time) ( NOT INDIANA time, which does NOT accept "Daylight Savings" time) as shown on my cordless Phone? FORGET it!! I have unplugged the phone, jack, Modem, Power to phone, and rest the time REPEATEDLY..NOTHING WORKS! Hughesnet had NO Problem with THEIR VOIP program in keeping my time on my phone Straight...BUT Exede has some kind of PROBLEM, sticking my time zone either in Outer Mongolia, or somewhere in the Balkans..I was actually TOLD by a Cust. Service VOIP Rep. to "Get a New Phone".
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Sarah

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Posted 2 years ago

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VeteranSatUser, Champion

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Probably shouldn't post your address and phone number publicly on the board. Might want to edit your post there.

As for the problem, i would lean to something not setting right in your modem where it loses a location setting or sonething. Maybe need an equipment swap out.

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