Exede Voice Modem : busy signal going out and coming in. Techinican told me that Exede will contact me. Troubleshooting is not worrking.

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  • Updated 8 months ago
My Exede Voice Modem : I have busy signal going out and coming in. Techinican told me that Exede will contact me. Not happened. 
Photo of CAROLDon Martinson

CAROLDon Martinson

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Posted 8 months ago

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Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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Carol, send an email to viasatlistens@viasat.com. Include your account number and a description of the problem. One of the moderators will get you fixed up 
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Jab

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Power off modem for say 10 seconds, then power back on.

Might consider getting:  Viasat Internet mobile app
Photo of CAROLDon Martinson

CAROLDon Martinson

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Thank you! DId that several time. Same issue.