Exede Silver 25 150 unlimited

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
  • (Edited)
At $165/month I see a lot of slowness with YouTube videos. After several minutes of watching the circle streaming icon I go to check the quality and it says 144p. Netflix seems to work okay. Amazon and Hulu show slowness. It even takes a while to load Exede’s own website
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David Kingman

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Posted 2 years ago

  • 1
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Bradley

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Out if priority data?

I can seemingly stream Netflix and Amazon with little to no buffering. It does not like STARZ though at all.
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VeteranSatUser, Champion

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I think there are some issues with the "video downgrader" and certain streaming sites. Unfortunately, you can't turn that off on an unlimited plan.
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Bradley

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I agree.
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Diana, Viasat Employee

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HI David,  Please send an email to viasatlistens@viasat.com.  We'll be happy to take a look at your account. Include your account number, issue and contact information in the email.
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David Kingman

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Okay