Exede Router

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  • Updated 2 years ago
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The Exede router adds $10.00/ month to the bill if you get it..If I change plans should I pay the extra $10.00 forever or should I purchase my own router and save money?  
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Lawman

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Posted 3 years ago

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Jim

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In my opinion - No. I see no reason to pay $10 a month for a router when you can easily get one for less than $50 which will work perfectly with Exede. The only advantage I see is freeing up a little space on your desk. If speed is important to you and you can get speed boost you may find the faster speed worth something to you.
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Lawman

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Can you recommend a router that I can purchase that will work with Exede boost? Thanks! 
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Alex, Viasat Corporate Communications

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To get the 25 Mbps Boost speeds, you have to have the Exede Wi-Fi router. Jim is correct in that most routers will work with Exede, but to get the faster speeds you've got to have the next-gen modem, which includes a router. 
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Lawman

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Great Alex...Thanks!  Can you help me with my other two questions?.
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Lawman

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Also Alex I now have Essential 10 which advertises download speed up to 12..If my actual download speed is 7 would my download speed be any faster if I had the boost service and router?   I'm not asking about what is possible.. I'm asking under identical conditions where I am getting 7 instead of 12.. 
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Dexter Lumen

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I'm not sure what you're trying to ask, but you should be able to get 12 Mbps with any router although with how much congestion exede has right now it's really rare to get full speed.

I'm not sure how the boost 25 works, but you would need to rent their router and then you'd technically be able to get 25 Mbps. I'd assume congestion would still apply so you'd probably rarely get 25 Mbps but on average I'd assume you'd have a higher download speed.
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Lawman

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In a given situation if congestion limits my download speed to 7 Mbps what difference would it make as to the capability of the modem/router?
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Old Labs (VS1-329-L12FZ)

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In a given situation if congestion limits my download speed to 7 Mbps what difference would it make as to the capability of the modem/router?
None, really - although the Exede WIFI router may yield a minimal difference.  

The question you should be asking is how much "speed" (i.e. we're really talking about capacity and not speed and there's a subtle difference - ViaSat can do littl4e about the speed content is delivered at) do you need for the activities you typically engage in.

Outside of 4K videos there are few if any activities that require 25 Mbps for a single activity/user at a time (although it's nice for quicker downloads but I can wait and it'll just use data quicker anyway yielding a faster ETA for DAP). 

See the FCC's broadband speed guide for one activity at a time and then extrapolate for a multi-user household or more than one activity at a time:

https://www.fcc.gov/reports-research/guides/broadband-speed-guide

and

https://www.fcc.gov/research-reports/guides/household-broadband-guide

A bit dated but just guidelines (and pretty close to my actual experience).

Hopefully with the new satellite, increased speed will not require going with the Exede WIFI router - ViaSat should stick to modems and their core business - there are a lot better and more cost effective routers offering more features on the market today (and everyone's router needs are distinctly different - not particularly well suited to a one size fits all approach).        
 



 
 
(Edited)
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Lawman

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That's what I thought..I can't see how a 25 Mbps router is going to help me if I never get anything more than 7 Mbps..I don't watch videos except for perhaps very short Facebook videos..I don't think more speed is going to help me..The only gaming I do is chess which does not work well for me but I do not think the other modem will solve those issues..I would just be happy if I could find out how I am consuming  a lot of data  during hours I am not even on the computer..I am hard wired to one computer.  I seldom  plug in my router and I am the only person that uses my computer yet according to their usage charts I am using data all night long even though I am in bed..Thanks a ton for your time and information!  
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Old Labs (VS1-329-L12FZ)

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Assuming the one computer is directly connected to your modem and is running either Windows 7, 8, or 10 - Glasswire will tell you all you need to know about your usage on one computer and allow you to verify whether Exede's count is accurate or not.

https://www.glasswire.com/      

Once you know what and where it's going to, there are generally some adjustments and configuration changes that can be made to eliiminate some unwanted data usage - since you mention Facebook, beware "pre-loaded' videos - not to be confused with autoplay - preloading buffers all or part of a video without playing and most Facebook pages have multiple videos embedded in them.

Overall in general agreement with Jim regarding the Boost 25 option - IMHO only reason would be if you have a specific targeted reason for the increase or multiple users/activities requiring the greater bandwidth (capacity)    
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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Lawman, if you are only using one  computer hardwired to your modem, then you should install a data monitoring program to monitor usage. Glasswire is the on I use, it will only work with Windows systems, but is very good at showing where your computer is using data. It is a free download, and although they offer a paid version,,it is very useful in the "free" version.

Just go to https://www.glasswire.com/download/

I also monitor my data usage with my ASUS router, the numbers from Glasswire, my router and the Exede meter are pretty much in agreement, within a few percent.

As for playing action games on Exede, speed is much less a factor than the latency caused by the satellite internet. Typical latency of 650 to 700 milliseconds that are caused by the distance of the satellite from Earth are the problem. Latencies found in ground  based internet ISPs are normally less than 40 or 50 ms.
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Lawman

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Thanks for the help guys!  I really appreciate your time and trouble!
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Lawman

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If I download Glasswire is it likely to cause me problems playing chess or have effects on pop ups or cause any other problems?? 
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Christine Conrad, Champion

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I have never had any problems with Glasswire. It runs in the background, and minds its own business very well. Just download the free version, and when installing, do not accept the "free 30 day trial period" for the premium version.
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James E Besser

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I pay  $10.00 for the modem want too go back too the older modem they say no can do
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Lawman

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James why do you want to go back to the old modem?  Do you have boost?
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James E Besser

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thank you for asking this my 2ed one as far as boost no difference in speed  this modem $120.00 more a year keeps knocking my phone out. have too baby sit it rebooting it Just be cause I don't like it. You may like it
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Lawman

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I'm confused..Do you use something other than a land line for your phone service?
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James E Besser

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phone with exede my plan does not have boost Just looked no boost if your watch utube or have other stuff using exude freedom plan way too go today is sunday the 12th used 5gb 23 days too go. some times use more gb Seems a waste but better too be safe then sorry other plans went over 18 gb Ask the reps what be best for you
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Alex, Viasat Corporate Communications

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Hopefully you had all of your questions answered, Lawman. Reading through this thread I would add a couple of things. One is that the WiFi Modem (which we call 'SurfBeam 2+') is a more advanced modem than our last one (SurfBeam 2) whether you have the speed boost or not. It's got an updated chip set and just works better (it's also forward-compatible to our next satellite). On the question of whether you should have the ViaSat router or a third-party router, it's an evolving question that relates to the bigger picture on service.

Up until recently, internet providers have focused mostly on getting the 'pipe' to your house and letting you figure out the rest. What we and other ISPs are moving to is a broader approach to service that takes into account the Wi-Fi in your home. Many of the calls we get into our Care center about service are related to Wi-Fi, whether its with our router or a Netgear or whatever. As we know, routers have limitations, and many of those problems can't be solved with a single access point. Simple range extenders can help, but the real action coming down the pipe is with mesh networks, where multiple access points around your home or biz helping to ensure you're internet signal is strong no matter where you are. From our POV, the best way to manage that kind of improved service is to have an integrated modem/router so that you can see and manage all of the devices connected to your service. We'll have more information on what we'll offer in this space as we get closer to launch of our new service later this year, but you'll likely see a lot of ISPs leaning toward integrated gateways in the future for this reason. You'll likely also always be able to use another router, but you may sacrifice some performance in the process.
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Jeannie Merkle

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So paying $10 more a month and using your router may give me better service?  My internet is constantly cutting in and out, my bill is usually well over $200 a month.  I am on the top tier of service and my usage is gone usually in about 14 days and that is without watching movies, downloading anything.....It just sucks!
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Russell Hiler

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I know this is an old thread but I hope you got a service call because you definately have a problem. Contact me if you still need help.
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Jim16

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Can I ask why she should contact you?
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Lawman

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Thanks to all!