Slow speeds with WIFI

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  • Question
  • Updated 7 months ago
  • In Progress
  • (Edited)
Help is needed! My speeds on the new modem with WIFI are still very slow. When I hook up another router they almost triple. Why are you charging me monthly for a bad modem and an extra $5 for WIFI in that modem? This has been an issue and I'd like an answer!
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Leo George Jr

  • 30 Posts
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  • frustrated!

Posted 8 months ago

  • 1
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Matt B, Viasat Employee

  • 656 Posts
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Hi Leo!

Please send an email to ExedeListens@viasat.com, and we can take a look at your issue!  
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Mike Adkisson

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NEVER FORGET, WITH THESE PEOPLE, IT'S ALL ABOUT THE $$$.  EVER NOTICE YOUR USAGE
THE LAST MONTH OF THE QUARTER?  MINE WAS ALWAYS OVER AND HAD TO BUY MORE DATA.  WOULD THAT MAKE YOUR QUARTERLY P & L LOOK BETTER? 
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Michael Frank

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what wifi router did you buy? i have the same issue their wifi sucks, i can't get on if I'm 25 feet away.