Exede.net problem

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  • Question
  • Updated 2 years ago
  • (Edited)
WHEN I'M ON FACEBOOK,IT TAKES FOREVER,WHEN YOU GO TO SOMEONE ELSE HOMEPAGE.SOMETIMES THE WORD KIIL,COMES UP,YOU HAVE TO LEAVE HE HOMEPAGE,YOUR TRYING TO GO TO,THEN GO BACK TO IT.IT DOES THIS EVERYTIME.IT HAS GOTTON SO SLOW.I HAVE A NEW COMPUTER,PUT UP,I TAKE IT OUT AND TRY IT,AND IT DOES THE SAME THING.I CAN HOOK MY COMPUTER UP TO ANOTHER INTERNET,AND IT WORKS GREAT.WHAT IS THE PROBLEM.I HAVE TRIED HOOKING IT UP WITHTHE WIRE,AND ITS THE SAME.HELP.MY 2 YEAR TIME LIMITE HAS RUN OUT,I'M THINKING ABOUT GETTING ANOTHER INTERNET CARRIER.I NEED THIS FIXED?
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Kannah Belflower

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Posted 2 years ago

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Starring Matter

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Try turning off caps-lock and using your space bar from time to time, see if that helps?

Real answer, you are probably out of data.  If you are not out of data, try connecting your computer directly to your modem, bypassing your router.  If that doesn't help, call customer service, you may have issues with your hardware.
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Brad, Viasat Employee

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Starring Matter is correct. It could be a data issue. Send us an email at exedelistens@viasat.com and we can look at this for you