Unhappy with service

  • 2
  • Question
  • Updated 1 year ago
  • (Edited)
Hi! Can I cancel with you online or do I need to call? Frankly your company sucks. You all deserve to burn in the 9th layer of hell. Thanks!
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Kevin Wendt

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Posted 1 year ago

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J&J

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Neither of the above.  You must cancel in person, here:

Office of Finality of Concluding Contracts
555 Battery St.
San Francisco, CA  94101
 
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Kevin Wendt

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Why do you troll this hard? I mean I troll from time to time. But Jesus man.
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J&J

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Troll?  YOU posted your rant 3 times and didn't even say a word of what your complaint or technical problem may be that gave you an attitude with Exede.
 
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Stephen Rice, Champion

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What is so bad about Exede?
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Bev, Champion

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Kevin, you would have to call 855-463-9333 to cancel your service however, if there is an issue, we would like to hear about it and, see if it can be fixed before you cancel your service.

We may have some ideas here on the forum and, if not, Viasat/Exede employees in the corporate office do monitor this forum and, you can email them at exedelistens@viasat.com. They cannot cancel your account via email though, they do need to speak with you to do that.