Cancellation fee charged

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  • Updated 2 years ago
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Beware of exede internet , there internet is terriable and when I changed to Hughesnet exede took alot of money out of my account without my permission, do yourself a favor and change to hughesnet they are allot better internet provider.
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Ron

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Posted 2 years ago

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Brad, Viasat Employee

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Hi Ron,

That might have been a cancellation fee which would have been charged to the payment method on file. You're more than welcome to contact us at 855-463-9333 or email us at exedelistens@viasat.com if you want us to review this transaction
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Ron

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You don't charge  cancellation fee for someone that has been with you for awhile that's not right no matter what the situation is.
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Barbara Wade Chiles

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Are they faster?
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Ron

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Yes and your internet doesn't run out near as fast
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brian carter

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Are they unlimited yet?
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Ron

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Not unlimited but internet last allot longer
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Chilli Joshua Kuehn Fletcher

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I  heard Hughesnet is worse then Exede how is there speed is it dile up like exde becase my Exde give me 1990's Aol Speeds at 4 times the price 
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Chilli Joshua Kuehn Fletcher

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what are there hidden fees like my bill with exceed is $69 but after All the Taxes and easy care I think it around $94 how many do u get with Hues net  
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Ron

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I get 50 gb days 50 gb nights from 2am till 8am for $89 first 2 years then will be $99 after that
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Brad, Viasat Employee

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Just as a point of clarification: The thing about ANY satellite provider us and Hughesnet is that all the bandwidth is on a satellite. Satellites are in space and we can't add an expansion to them like DSL or cable can do here on the ground. So there's a finite amount of bandwidth and the only way to expand is by launching a new satellite. Satellite will see bigger plans (we are anticipating the launch of a new satellite at the end of the year) but satellite won't be "unlimited" on data. DSL and Cable are the only real "unlimited" options and even those are starting to look into caps in areas. 
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Ron

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Ive had nothing but trouble with exede from day one and hughesnet  speed is nothing like dial up allot faster

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