Spam trouble

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
  • (Edited)
It seems exede has given my info to a known scam group/site. In the future, you will cease and desist from this activity.
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Jason Welzin

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Posted 4 years ago

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Bev, Champion

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I would be looking for other sources, Exede does not give your data to scammers or mailing lists, nor sell it to them.

I've been with them for over 10 years and, never had that happen. I do get scam email now and then but, not because Viasat (Exede) gave my info out, because I did a survey, registered on a forum or other site that does give email to marketing companies who then sell them and, scammers can buy them.
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Brad, Viasat Employee

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Hi Jason,

This is completely and utterly untrue. Exede does not nor will ever give your information to a 3rd party. We take customer privacy and security personally and to claim otherwise is complete nonsense. If you're referring to getting spam emails, this is pretty par for the course on any email client (google/gmail included) the difference is some of those have  better spam filters (Google made us quit using them so we switched to Zimbra) and it may seem that more spam comes through than if you had a Gmail account. We are aware of scam and phishing attempts going through and keep an open communication line with Zimbra to prevent those from going through (email is a free service we offer and use Zimbra's product to support it).  Spam email usually comes from accepting terms and conditions on various websites that require creating a username or shopping. Anything from joining a forum to ordering a pizza to getting stuff on Amazon will cause you to get offer emails, newsletters, ect.