I'm really up set with your service I can't wait till my contract is up, when it is I'm dumping your service. I have been told by a perfessional that the wrong equipment was put in. There is no way I used up 70 percent of 10g in 5 days. i have 15 g on 4 cell phone and don't even use 10 g on them and that's 4 people using it here at home. Its only one computer and wifi with phones. Your installer said for how i use the inter net i shouldnt use that much he said that he had the same plan as me and he has 5 computers on his with 3 kids using it all the time and he doesn't use 10g . So to finish I cant wait to cancel my contract with you, and be sure I will let my friends know the poor service you give. Maybe even put on face book to my friends. I even know a few other people that has the same problem. They make hot spots with there cell phone because they run out of g;s. they even use less time on the inter net than I do. So good by when my contract runs out. Bruce Staten- firstname.lastname@example.org- I am giving you a chance to figure out why my service is so crappy before i spread through social media and friends and family about service.