Exede Data Usage - what is this screenshot missing?!

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  • Updated 1 year ago
  • Acknowledged
  • (Edited)
After endless searching through this forum I finally found a link in this thread that actually works to getting me to the Exede eSVT tool that allows a user to look at their data usage in some detail.  Except, would anyone care to look at this screenshot and tell me what's missing (click on it for enlarged version)?  Is this someones idea of a bad joke :-p?
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David

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  • Shaking my head in disbelief

Posted 1 year ago

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J&J

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 OK, I'll bite..

There is absolutely NOTHING there that is useful.  No numbers, no scaling, no totals, just some meaningless graphs with no reference numbers to indicate what you are looking at.

How'd I do?  Close???
 
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David

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You got it!  And if this was an application in development that hadn't even reached alph stage I'd understand that.  But this thing has evidently been in beta for over a year.
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privatejordy

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I wonder how many MBs the taller blue lines indicate you've used?
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David

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On the top graph my guess is about 22 GB a day.  That's why I was searching for the eSVT tool, with the hope it would help me to track down what the heck is going on, as all of a sudden data usage shot through the roof.

Here is what I know it's NOT:

- A human.  Look below at the even use across 24 hours.
- A media device.  I don't have any satellite receivers or devices such as apple tv or amazon fire yet hooked up.
- Automatic updates or anything running on a computer.  Computers are off at night and again, look at the even use across all hours.

The only possible offender I can think of is an NAS which I keep on 24/7.  I updated some software on it on 7/6/2017 which shouldn't do this, but it's the day the ridiculous increase in usage started.  So I unplugged it last night to see if it stops.

Unfortunately the eSVT tool appears to be about 24 hours behind, so I won't be able to see if that stopped it until tonight or tomorrow.  If that didn't stop it, I'll have to start monitor network traffic.





(Edited)
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privatejordy

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I think I've managed to fix the graph
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Old Labs (VS1-329-L12FZ)

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See http://www.wildbluetools.com/content/FS/20/24/003_eSVTJobAid.pdf

It provides additional info on how to use it (specifically clicking on various graph elements for more detail). It's simply a modified version of the tool Exede agents have had access to since the inception, so not all features will be available or operational for subscribers. 

Wish I had access... as an NRTC subscriber I don't, so really cant verify that the above document is fully accurate for the subscriber version.

Get it while its hot - the link will probably be broken later... but you'd be amazed at how much info can be obtained with a well formed Google search ;)
(Edited)
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David

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Thanks Old Labs.  As far as clicking on graph elements to get more detail, that's what you're seeing in my screenshot, I clicked on the date of 6/29/2017.  As you can see, that still doesn't reveal any numbers.
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Old Labs (VS1-329-L12FZ)

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Let's face the reality. Even if ViaSat were to get this working flawlessly, many still wouldn't believe it and a lot of the detail needed will never be there IMHO (they don't have it or having it would raise privacy concerns).

Best option (after 5+ years of clamoring for a better usage meter) is still a router with robust traffic monitoring and analysis - if I had a spare $249 I'd stop in the big box today and pickup the ASUS RT-AC3100 (it's on my wish list but low priority since I can live with the old router for now). You can even give its demo a test drive to see what real monitoring/analysis should look like:

http://ec2-54-202-251-7.us-west-2.compute.amazonaws.com:8080/TrafficAnalyzer_Statistic.asp

At least you can verify accuracy or inaccuracy of the Exede usage stats. Note that, while the demo has RT-AC5300 branding the Traffic Analyzer is the same on the RT-AC3100.

Even with full robust monitoring at the router level, detail at the device level is often insufficient requiring monitoring at the device level with tools like Glasswire, Networkx if you want to actually determine what is using data.

Ulimately, ViaSat is no more capable of providing detail at the finest level than my power company is capable of telling me how much power my toaster is using (at least not without a service call and I know how to do that my self).

NRTC users like myself get a simple total GB used and total data allowance. They do provide it in percentage form also but again I know how to do that ;) With such a spartan offering we had to adapt using other methods and a trust but verify approach.   
(Edited)