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And here's the best part, their customer service is the best of the best! Whether it be by phone or online chat, they are all so positive, courteous and very efficient! When I've made a mistake, they made it right without charging me or trying to sneak in a fee like the previous cable company did. And today when they made a mistake this time it didn't bother me at all because Margaret Beth fixed it in a manner of minutes, removed the charge, apologized many times, and that made it easy. Thank you exede! You are great!!
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Posted 4 years ago
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Diana, Viasat Employee
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LorrieL, Champion
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What a great attitude! People with your kind of attitude are generally happier overall.
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Nancy - I've been with them over 10 years and it has been a positive experience for my family. Glad things are working out for you!
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Spinninghorse, Champion
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xode0000, Champion
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But wait, there's more: that 150 kbps limit is something that I put in place, so that irresponsible websites like CNN and Facebook don't burn up all of my data, and I can override that limit whenever I want to. If I have a really large file to download, I can do it at full speed. Full speeds for me have been anywhere from 65 kBytes a second to 1.5 MBytes a second and have generally been faster than what cable was a few years ago.
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xode0000, Champion
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xode0000, Champion
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https://community.exede.com/exede/topics/netgear-r7000-command-injection-can-the-same-thing-be-done-...
https://community.exede.com/exede/topics/the-exede-account-login-page-times-you-out-too-quickly
Is it possible you can get some traction on this?
Deku (The #1 Hero Data Saver), Champion
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(P.S. same thing happened to me also where there was no internet companys but exede :3 )
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Brad, Viasat Employee
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