Excuse me, how do you get the year long free protection?

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  • Updated 3 years ago
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My son had his PC's hard drive wiped we need to get protection on it again. I noticed that we get 1 year free protection, but don't know where to actually get it. I looked on the website and there's nothing concerning this.
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Sharda Hariprashad

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  • confused and frustrated.

Posted 3 years ago

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Steve Frederick, Champion

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It should have been mentioned in your "welcome" email. You should send an email to the moderators at exedelistens@viasat.com and ask for the information. Include your account number and a phone number you can be reached at.
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Brad, Viasat Employee

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Hello Sharda,

We do offer 1 year free of F-secure as part of our welcome kit as Steve mentioned. If you haven't done so already if you email exedelistens@viasat.com we'll be able to request a key for you (there should be a key in your welcome kit).