Exceptionally pleased with Exede

  • 2
  • Praise
  • Updated 4 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Moved from a metro area to the edge of the Okefenokee Swamp where I had two option's for the internet: a Verizon hotspot at $80 for 10gb or a satellite provider. After researching the three that were available, I chose Excede. To say that I have been satisfied would be an understatement. My connection speed averages between 18-20 down and the quality of the connection is far superior to anything I have ever experienced anywhere. Initially, I had the 25gb plan and transitioned to the Freedom plan when it became available and did so at a lower monthly cost.I've had to e-mail Excede twice with a minor issue and was surprised to receive an almost instantaneous response on both occasion's. Both technical service and customer support have far exceeded my expectation and as a result, I would rate Excede five star's out of five without hesitation. Stellar recommendation.
Photo of Emory Griffis

Emory Griffis

  • 19 Posts
  • 19 Reply Likes
  • content

Posted 4 years ago

  • 2
Photo of Bobbie Blackman

Bobbie Blackman

  • 392 Posts
  • 304 Reply Likes
You made a wise decision Emory, I tryed the company you didn't mention and you made the right choice for sure. :) Be sure to remember if any problems arise just check in this forum and Kimberly or others will continue the service you deserve. If you call I can't guarantee anything. Take care. :)
Photo of ExedeSherry

ExedeSherry

  • 85 Posts
  • 7 Reply Likes
Emory, welcome aboard. Thanks for sharing your experience. It's always nice to hear the positive experience as well. 

This conversation is no longer open for comments or replies.