Excede Stops Working

  • 1
  • Question
  • Updated 7 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Issue addressed. No need of response at current time.

Why is my service going out at times? It has happened today, twice, and yesterday....seems like it is once a day or more at times. I have to close out what I am doing, stop working, and restart my computer. Then it takes time to come back on. THEN I have to set everything back up again to work. Very irritating when this happens!!
Photo of Patty Vaughan

Patty Vaughan

  • 25 Posts
  • 2 Reply Likes

Posted 7 years ago

  • 1
Photo of Exede Zac

Exede Zac

  • 183 Posts
  • 4 Reply Likes

Very sorry to hear of your connectivity issues. I understand this can be frustrating. We do have Technical Care assistance available 24/7 for those who have such issues. You can always reach them by calling 866-945-3258 option 2 (866-WildBlue.) They can go through some basic troubleshooting and help to alleviate your connection issues. Thanks!

This conversation is no longer open for comments or replies.