Excede phone service working but internet is not

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
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Chris Moneymaker

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Posted 3 years ago

  • 1
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Steve Frederick-VS1/Beam314, Champion

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Have you used all your monthly data?
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Bev, Champion

  • 3287 Posts
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Does the internet work if you connect your computer directly to the modem with an Ethernet cable?
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Diana, Viasat Employee

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Hi Chris,  Let us take a look at your account.  Please send and email to exedelistens@viasat.com with your account number and contact information.