Excede modem drops connection for no reason, has to be rebooted

  • 1
  • Problem
  • Updated 4 weeks ago
I am Ethernet connected to modem with my laptop and keep losing connection (no storm or bad weather). Second time reboot today. Have to do this almost daily
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Connie McDevitt Davis

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Posted 4 weeks ago

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Homeskillet

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How long have you had the service?
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Connie McDevitt Davis

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Started service July 2017, so have had for 2yrs and 4 months
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Diana, Viasat Employee

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Connie, have you sent an email to viasatlistens@viasat.com?  We are here to help.  In ulde your account and contact information or you can call Customer Care at 855.463.9333.