excede advertises fast fast fast on tv then why is mine slow slow slow? I do not get what I pay for .

  • 1
  • Problem
  • Updated 4 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Photo of pj bissonnette

pj bissonnette

  • 3 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Kathy

Kathy

  • 3 Posts
  • 2 Reply Likes
I know what you mean there i don't either
Photo of Steve Frederick

Steve Frederick, Champion

  • 2681 Posts
  • 1680 Reply Likes
What kind of speed results do you get on www.testmy.net or www.speedtest.net ?

Are you on Wildblue, Exede 5 or Exede 12?
Photo of Exede Kimberly

Exede Kimberly

  • 879 Posts
  • 202 Reply Likes
Hello pj, what are your speeds reading at? Are you experiencing slow speeds at certain times of the day or all day? If you can send me your info to exedelistens@viasat.com, I can take a look and see what's going on.

This conversation is no longer open for comments or replies.