I have this plan: EXEDE EVOLUTION - WEB+EMAIL. I was told email and web pages would not count toward my data usage. However, it is. Looking briefly at my email, usage, and at Facebook has already cost me .3 gb just for today. As far as I know, nothing was streamed or downloaded. What's going on? I tried calling customer service. I went through all the options and security, then it rang twice and apparently dropped the call. I waited another 5 minutes to be sure. All I could hear was light static.