Evolution - Email Client (Outlook, Thunderbird, ActiveSync)

  • 1
  • Question
  • Updated 3 years ago
Does Exede Evolution only include browser-based email, or are POP3/IMAP accounts to email client programs permitted as well?
Photo of VISP ADMIN

VISP ADMIN

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Diana

Diana, Viasat Employee

  • 2152 Posts
  • 382 Reply Likes
Hi VISP ADMIN, Yes, Exede Evolution, and all packages allow
POP3/IMAP. You can get additional information on our Public Knowledge Base. An easy way to access it, is through http://help.exede.net and search for what you are looking for.  If you need any additional help you please send an email to exedelistens@viasat.com.
(Edited)
Photo of Brian Shackelford

Brian Shackelford

  • 847 Posts
  • 243 Reply Likes
Last I understood, POP/IMAP access would count against your data cap.  The evolution plan allows for unlimited web based email and web browsing.  They may have changed this, but as of the last time I read the TOS (Terms of Service) it specifically said web based email.
Photo of Brian Shackelford

Brian Shackelford

  • 847 Posts
  • 243 Reply Likes
This is from the FAQ About Evolution:
---------------------------------------------------
5. Are there rules or guidelines to help me determine whether my online activities are considered web pages or email?In order to be certain that your Internet activities are considered web pages or email, you need to follow all of the guidelines below. If you forget to follow any one of these guidelines, it is highly likely that your activity will be counted toward your Exede Evolution data allowance:
  • Virtual private network (VPN) and remote access software must be turned off
  • You must be using a web browser application. Only static (non-video, non-music) content viewed within a web pages application qualifies as web browsing and/or email. Content viewed in other applications may not be considered web pages or email (e.g. Android, iPhone or iPad apps other than web browsers)
  • Web Browser URLs must begin with http:// or https://.This means ftp:// and other types of sites that launch external applications will count toward your data allowance.
  • Email attachments must be 25 MB in size or less. Most email services already prevent attachments greater than 25 MB.
Still a bit ambiguous.  Diana - can you clarify as to whether POP3 / IMAP / Activesync traffic is considered as data that goes against your data cap under the Evolution plan or not?  There seems to be conflicting information out there concerning this.  In some places it says email, but in the above it says that you must be using a web browser application.  It would be nice to know for sure for those here who have the Evolution plan as I think that is the question the OP is asking.
Photo of Diana

Diana, Viasat Employee

  • 2152 Posts
  • 382 Reply Likes
Hi Brian, Yes it would be use data as email traffic. If you are on the internet, all traffic is counted as data usage. POP3/IMAP  is considered web based email. Please send an email to exedelistens@viassat.com with your account and contact information if you have any additional questions or concerns. Have a great evening!