We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.
Hi Emily. We're seeing a few instances with log-ins. Like Nell suggested if you reload and re-sign in it should let you on. If worse comes to worse you can just reset the password: http://help.exede.net/articles/General/MyExede-Customer-changing-a-Username-or-Password
I didn't check the link but found if I just go to my WildBlue mail (webmail.wildblue.net/#1) login and go to the bottom link for MyExede Account Mgmt it goes right to the My.Exede.net dashboard (my login spaces are all filled in). Thank you for writing me so soon - if my way starts not working then I will check Brad's link.