Sending large files via email

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  • Updated 3 years ago
  • Answered
  • (Edited)
I'm trying to email a small iPhone video I recorded and it's shows that it is 315.3MB. Takes many many many minutes to try and send then I get error message stating file exceeds server limit. What?!!? That's rediculous. Help! I'm so close to being done with wildblue'
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Lee Ann Ferguson

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Posted 3 years ago

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Steve Frederick, Champion

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The email max size is limited to 25 MB. You might try opening a Google mail account and see if you can get it out that way. Most email clients have maximum attachment sizes, not sure if Google does or not.
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Lee Ann Ferguson

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Oh no. I'm obviously not knowledgeable about what's consider big or small!! Lol. What a bummer
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James Morris

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You may want to get a Dropbox account.  You can upload the file to Dropbox and then you can make it shareable.  Gmail size is 25 MB also, but you could use Google Drive, whose limit is 10 GB.
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Lee Ann Ferguson

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I've not heard of Dropbox is it private email or is it like YouTube where everyone can see?
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Diana, Viasat Employee

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Hi Lee Ann,   I am so sorry you have an issue with the email exceeds the limit. Steve is correct.  The limit is 25 MB.  Most email clients have the same limit. James is also correct that Google Drive with Gmail now lets you attach files as large as 10 GB. If you have any other concerns please all our Exede Customer Service line at 855-463-9333 or send an email to exedelistens@viasat.com.  

Dropbox is a cloud service.

 Have a great day!
(Edited)
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James Morris

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Dropbox can be set up to allow sharing of files to people you allow to see it.  Google Drive files can be made shareable also.