Archived and Closed
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I posted this a few weeks ago and got a few replies from other Exede customers having the exact same problem.
I also received a very lame reply from an Exede customer service rep that included a link to 'Email Set-Up Configuration'. Then they closed and archived the discussion as 'Problem Solved'. The problem is NOT solved and I spent over 2 hours on the phone with an Exede technical support rep who could NOT solve my problem.
They asked me to check my email settings. Don't you think I would have already done all that? As I said in my original post, my email has been working fine for over a year and then suddenly stopped with NO changes in my settings. I have 3 computers in this house and Outlook email stopped working on all three. This is the error I receive: 'Outlook cannot connect to your POP3 server'.
I can connect to the internet through my browser with no problems.
I can get my email through Outlook when I'm connected to another provider through a free wifi service at Starbucks. I CAN'T connect through Outlook when I use Exede. The problem is NOT with Outlook, my Verizon domain or my settings. The problem is with Exede. Help!