Edward Michelini ViaSat modem never resets, its DEAD send another modem or reset remotely or I will CANCEL SERVICE!!

  • 1
  • Problem
  • Updated 7 months ago
Photo of Ted Michelini

Ted Michelini

  • 0 Posts
  • 0 Reply Likes

Posted 7 months ago

  • 1
Photo of Oliver

Oliver

  • 167 Posts
  • 51 Reply Likes
if the modem cant get online viasat cant do anything to it remotely. 
Photo of david

david, Champion

  • 541 Posts
  • 385 Reply Likes
Have you bothered to call Viasat's tech support?
Photo of johnny c

johnny c

  • 294 Posts
  • 115 Reply Likes
Call customer/tech services, they will run a test, if they see that the modem is off line or another discrepancy, they will either schedule a service or ship you another modem.
Photo of Old Labs

Old Labs

  • 3703 Posts
  • 3722 Reply Likes
855-463-9333

For a moment there, I thought someone new had just bought Viasat - but I love your tires and thanks for the $70 prepaid reward card ;)
(Edited)