E-Mail Address

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  • Question
  • Updated 2 months ago
  • Answered
  • (Edited)
Hello, My name is Jamie Gist Account number ********* (removed). I just got a letter saying that I am not receiving your e-mails and that i should update my e-mail address. I am receiving e-mail from you. I looked at my Profile and it is in there correct.
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Jamie Gist

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Posted 2 months ago

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Diana, Viasat Employee

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Hello Jamie,  I removed your account number as this is a public forum and we don't want your account information available for your protection.  It sounds like you received a phishing email since you state the email is correct on your account.
Please forward a copy of the email to viasatlistens@viasat.com and include your account and contact information. Thanks
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I originally posted to Jamie about her account number.. I’m disappointed that the community would edit and remove comments left by others. That’s a sure-fire way to lose trust.