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I work from home for a real telecom company and I constantly get dropped. Five times today, and once was when I had exceded my usage, but it dropped me 3 times after I had purchased additonal bandwidth. I find this strange, because during all the bad weather, it seem to hold up better than my Direct TV and today was clear skies. It also drops sometimes around the same time in the morning, but not every single morning. I was told I would need to reboot both my PC and routers on a weekly basis, which I find annoying, but I do it anyway. I would not recommend Exede to anyone I know.