Dropbox.com on Evolution Plan being Blocked?

  • 1
  • Problem
  • Updated 3 years ago
For the last two weeks, I have been unable to access my files on Dropbox.com.  Have they blocked it or something?  I always get a "Secure connection failed" error.  If I take my laptop to town, I can get to Dropbox just fine, so it's not my pc.  As an added bonus, the Steam website won't load either.
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lewis goldberg

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  • Frustrated

Posted 3 years ago

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Exede Lindsey

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Hello Lewis,  

We recently had an update to our system that affected some plans. For some customers, prior to this upgrade, our software incorrectly distinguished Media as web browsing. This update, now better distinguishes it and if you've gone over your data you may have trouble visiting such sites as youtube, Facebook Video, steam, Etc, If you are over your data you may experiencing some issues accessing dropbox.  Feel free to give us a call at 866.945.3258 if you have any further questions or concerns. 

Thank you