I work from home alot using VPN. It takes an excruciatingly long time to download a document from my company network or save something back to it. I had an IT tech from my company remote in on my computer at home to check things out. They said the PING is the problem. He updated my router to current version and tested speed. Download showed 15.64 mbps; upload 2.61 mbps; PING 594ms. We then plugged the modem directly to the computer and tested. It showed download 8.85 mbps; upload .81 mbps; PING 585 ms. Can something be done about the extremely high PING number?