Down again

  • 1
  • Problem
  • Updated 2 weeks ago
Problem continues. Can not resolve a webpage. DNS server can not be found. Mods please respond to this problem and get some one to fix it. I am ready to cancel after 9 years if this is not fixed soon. I
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James Paramore

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Posted 2 weeks ago

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Admiral Korbohuta

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Sounds to me like it's time for a service call.
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J&J

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I doubt the problem is with ViaSat.  Look at your network settings for the problem.
If you have a Windows OS, here is where to go.  If another system, check the equivalent settings.
View picture in a new tab for a sharper view.
This assumes you are using your own router, if using ViaSat modem/router, check for similar settings at 192.168.100.1

At the bottom of the picture, it shows router must have DNS on automatic.  This is true for either full auto or static addresses when using ViaSat.  You cannot specify a custom DNS with ViaSat.