Service trouble

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
Exede means you exceed your data within the first few days of the month. The lousiest interenet service EVER! Lousy in every measurable category - except bait and switch scheme -. In that they are very gifted. Do not waste your time, energy, or money on this. I promise you will be completely disatisfied.
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Casey Malmquist

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Posted 3 years ago

  • 1
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Diana, Viasat Employee

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Hi Casey, I'm sorry you are having data issues.  Send me your account and contact information to exedelistens@viasat.com. I'm sure we can figure out what is causing you to exceed your data usage. Thanks
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J&J

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 Casey Malmquist;

You have broken your promise already.  I am completely satisfied with Exede and there are about 655,000 others quite satisfied also.  Exede Diana, Employee, is offering to help if you will accept it. 
 
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Casey Malmquist

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And what promise have I broken?
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J&J

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That I would be dissatisfied.
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LorrieL, Champion

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Casey, sorry you had such a bad experience, but I have had none of the problems you describe and am quite satisfied with Exede.  Since there are lots like me who don't have these problems, perhaps something can be done to fix whatever is wrong?
LorrieL