Does Viasat Voice work better than other VOIP phone services?

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  • Updated 9 months ago
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  • (Edited)
Does the phone service provided by Viasat work better than other VOIP services like Ooma or Vonage? I understand the latency issue with all satellite internet service, but was wondering if Viasat did anything to optimize its phone service compared to other VOIP phone providers?
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Ken

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Posted 9 months ago

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Michael McDowell

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I have Exede Voice and it works pretty well. Haven't used any others.
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Bradley

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The main advantage in using ViaSat voice is it doesn’t burn your data.
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VeteranSatUser, Champion

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Does that make any difference at all now? I mean VOIP uses little data, and with unlimited and Liberty plans who cares.
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Greg Ritz

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If your in a highly congested area with under 1 mbps, will voice still work? Do they allocate extra bandwidth for VOIP over the data BW or is it so small that even at 1 it is not an issue?
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Bradley

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It runs even when your Liberty Pass data is stinking from my past experience. The one true advantage.
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J&J

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Greg Ritz

The Viasat Voice system will work even if you have congestion of monumental proportions, even if you are "Dap'd" (over your data limit), even if you have a solid download running.  It is NOT a matter of QoS over your Internet service.  Viasat Voice has it's own data channel that does not depend on the established "Internet" circuit to function.  Viasat Voice is therefore quite dependable.  Your modem must be locked-in on the satellite (re-sync will affect the voice channel) but an established connection to the satellite is all that is required.  If you suspend your Internet service by going into the "vacation mode" your Internet will cease to function but your phone will still work.

Think on these things before signing up for Vontage or any other VOIP service.
 
 
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Oliver

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I think the best service is google project fi. Its a cell phone plan that also allow for wifi calling. Uses 3 cell phone companys and when that doesnt work it falls back to wifi calling automatic.
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J&J

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Google project fi is another way to have a phone in your out-of-service-area using your Internet  to work but it depends on a good internet experience to function and is susceptible to all Internet problems.
 
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steve heller

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I use Ooma over my Viasat connection and it works pretty well most of the time, although sometimes in the evening it isn't very good.

It is certainly a lot cheaper than Viasat Voice too.
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J&J

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You get what you pay for.
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steve heller

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That isn't clear in this case. Why should I spend $20 a month extra for slightly better phone service when what I have is pretty good?
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Jim16

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"although sometimes in the evening it isn't very good."

How does "isn't very good" become pretty good?
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fmj77

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I use Anveo with an Obihai VOIP adapter and it works fine. Very cheap too for only $40 a year.
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steve heller

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How does "isn't very good" become "pretty good"?

Because "sometimes" isn't "all the time", or even "most of the time". It is "sometimes".
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Jim16

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" It is "sometimes".

Right when you need to call 911, or Pizza Hut. :)
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Oliver

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viasat giving priority to its voice service vs just not tagging VOIP on QOS will bite them in the ass if ever anyone is out of data and needs to dial 911. stuff like that is just asking for a lawsuit. some wifi networks support so called "Unauthenticated emergency services"
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J&J

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Oliver

viasat giving priority to its voice service vs just not tagging VOIP on QOS will bite them in the ass if ever anyone is out of data and needs to dial 911.
Where do you people come from? 

The Viasat Voice service requires a subscriber to only operate the Viasat Voice from the location the service is registered to.

The Viasat Voice service is supplied with a sticker the subscriber should attach on or near the phone in a conspicuous place.  The sticker warns everyone that the service may not always be available and is subject to power outages, equipment and network failures due to weather and other events.  The sticker has in capital letters "DURING THESE TIMES, EMERGENCY 9-1-1 SERVICES WILL NOT BE AVAILABLE, OR MAY BE INTERRUPTED."

Your poorly worded condemnation of the systems Viasat doesn't use to supply Viasat Voice is unfounded.  Viasat does not give "priority" to it's voice service, nor does it tag VOIP on QoS.  The Viasat Voice system uses it's own link channel and is not dependent on the quality of a subscribers Internet experience at any time, thus the immunity to Internet conditions.  You are apparently confusing Viasat Voice with other VOIP equipment people purchase at retail outlets to add to their Internet connection.  Perhaps you should read my comment directed to @ Greg Ritz a few entries above.
stuff like that is just asking for a lawsuit
Lawsuit?  for what?  negligence?   Not in this universe.  Viasat complies with the law which can be found by clicking HERE  and the entire FCC order can be found HERE.

Don't play lawyer, hire one.