Does anyone have a beam map of the new Viasat 2 sat?

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Over all beam map of new Viasat2 in the USA
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TQ

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Posted 1 year ago

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VeteranSatUser, Champion

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It's not public yet. What i can tell you is it covers the continental United States but those living in the extreme Pacific northwest might not be able to get a signal from it.
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Janet9160

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We are current Viasat customers.  We had hoped to upgrade our service to the silver plan.  However, we have been told that to do such an upgrade, we must switch from Viasat-1 satellite to Viasat-2.  Unfortunately, on our property (and in much of Central Oregon) we do not have adequate line-of-sight for the new satellite.  Therefore, we cannot upgrade.  Why can't we simply remain with the Viasat 1 satellite and get the upgrade?  This seems ridiculously arbitrary and unfair.  Unless the issue is resolved, I will be canceling my Viasat services and looking for a more reasonable provider. 

   
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Steve Frederick-VS1/Beam314, Champion

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Janet9160,

Unless the issue is resolved, I will be canceling my Viasat services and looking for a more reasonable provider. 

And just what other providers do you have in mind. Most of us in the country have but two choices for our ISP, ViaSat and Hughesnet.
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Stephen Rice, Champion

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There's always unlimitedville.
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Steve Frederick-VS1/Beam314, Champion

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Unlimitedville is only available to those who have a good cell signal from one of the major providers. Most of us country bumpkins are nor served by those cell services.
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Stephen Rice, Champion

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I know. I'm trolling.
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Steve Frederick-VS1/Beam314, Champion

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Got to do something to make this forum entertaining.

Time to see what I can put together for dinner.

I asked Alexa if she had any suggestions for dinner, and she wants me to eat something healthy. I can't see that happening tonight.
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Stephen Rice, Champion

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I hear that. I've been eating too much pizza lately. I can't donate blood for another month (gave double red blood cells in January) and I'm terrified of what the cholesterol result is going to be for my next donation.
(Edited)
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J&J

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I was refused too... they said my blood had too much alcohol in it
 
.
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Jab

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Auto-brewery syndrome, also called
"endogenous ethanol production" or (maybe more helpfully) "gut
fermentation syndrome," is a condition in which sugar can be fermented
into ethanol by microorganisms in a person’s own gut, potentially
making the person astoundingly intoxicated even without drinking.
While there are very few documented cases of this, there are a few.
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Jim16

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That was an episode of Doc Martin. 
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Larry Lockie

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Using MITE(Installer tool), may be a problem. Low elevation, lots of trees in North Idaho. Less than 20 degrees elevation, also lots of up and down terrain. Average of existing SATs has been mid to upper 30's. Guess we will have to wait and see????
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TQ

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Thanks guys. I live in western Michigan in the woods. Will have to fell a couple of tree's,but that is ok. I have been on Viasat for 12 years and Lived with slow speeds, no speeds and good. Cannot wait for Viasat2
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Greg Ritz

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TQ. Did you ever get VIasat 2 and if so, what are your speeds and what plan do you have. I am in Northwest OH and have bad congestion (no evening speed) on Viasat1.
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TQ

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Yes I did. Gold 30. I am happy with it. There is congestion in the evening, but not bad. I don’t stream, so not an issue. My speed is around 40MPS avg. after I chew up my 100gigs, it doesn’t seem to slow down that much. A month ago the speeds were all over the place, but they must of tweaked something, as the speeds are pretty consistent, but in the evening they slow down, as everybody is home using the internet. If you are going to stream, be cautious, as I don’t recommend it as a stand alone thing. It can slow down to much in the evening. Hope this helps
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Greg Ritz

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On Viasat one I get 12 during the day (when I can't use it) and only 1 to 2 in evening. What do you get in evening?
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VeteranSatUser, Champion

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In the western part of the state up north, look to the south and slightly left. That gives you a general idea. The angle will be lower too.
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Ike Stewart

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Just wondering if there has been update on this?
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Matt B, Viasat Employee

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Nope!  Heck, even us, who are in the corporate headquarters, haven't seen a map yet.  

But as soon as one is publicly available, someone will probably post it here.
(Edited)
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Ike Stewart

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Thanks, I am right on the edge of my beam on Viasat-1 (on the line as close as I can tell on the large scale map) and often deal with rain fade, so I am hopeful Viasat-2 will have me more centered on a spot beam giving me yet another reason to switch over when it goes live.
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VeteranSatUser, Champion

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I hear you Ike. Similar issues.
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Clayton Howard

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I am a fulfillment partner installer technician. I have been hearing "next week" as the short answer to when VS2 goes live. I know beams are being released periodically in certain populated areas. I live and install in eastern North Carolina. I am roughly 50 miles east of Raleigh. I did receive a text message Tuesday evening from the fulfillment partner I contract under stating that most beams would go live that same night and new orders for VS2 plans could start being built the following morning. I am part of the unlucky in a sparsely populated area that will more than likely be some of the last few territories to get a hot beam over us. I have been licking my chops for months now patiently waiting to sink my teeth into the new hardware and complete the installs. I have been VS2 certified since mid December. Of course suppliers cannot or will not ship the new equipment to technicians until the orders are created and assigned. Most would agree that the more sensible thing to do would be to ship to the installer techs at least a few pTRIAs along with the new wireless gateway VS2 compatible modems to have on the ready and be able to immediately roll on the orders as they come in. I am sure there is only a limited amount manufactured to begin with while the bugs and glitches are being worked out in the field as problems surface. I am just beginning to grow impatient or perhaps a little envious knowing that other techs all across the country are steady rolling with VS2 while I have to keep pacifying the soon to be new customers from losing their patience and deciding against the new highest speed service plans. "Next week" just doesn't seem to get here for me.
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Do you think a lot of people will pay $150 or $200/month for V2 plans? That is a lot of money for just internet, especially in many areas of rural America. I know in my area, I don't see a big demand for it with those prices. But I guess time will tell.
(Edited)
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Old Labs (VS1-329-L12FZ)

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Never underestimate the foolishness of the American consumer - then again you're in flyover country where commonsense is more the norm than the exception ;)   
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Stephen Rice, Champion

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People pay $1,000 for a new phone every 2 years.
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Nathan Hart

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Which works out to $41 a month.
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VeteranSatUser, Champion

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And I do a lot with my mobile device. I use it more than Viasat Internet.

I wish I didn't have to buy a new one so often, but screen burn-in, shorter battery life, etc. makes it pretty difficult to make it beyond 2 years.
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Jim Eoff

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Don't forget that VS2 has adjustable targeting of its beams, so a map would be subject to change.

I'm hoping whatever plan/speeds I have available, from whichever satellite might give me the option of just using Internet for TV and dropping DirecTV if I want to.

It's a little frustrating that when the satellite went up on June 30th, we were hearing, if I'm not mistaken, that the wait would be six months.
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Old Labs (VS1-329-L12FZ)

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Folks were mistaking various milestone dates for service launch. The satellite didn't even reach its geostationary orbit until December 5.

That was followed by in-orbit testing and beta testing (by some dealers). Latest delay... your guess is as good as mine. Some of it probably attributed to the antenna issue.

FWIW, the plans have been known since 2/13 and nothing that makes me want to switch. As a result, I bit the bullet and had my installer come out to peak and point as well as correct some issues a prior installer created (all at my expense). This installer confirmed a delay but had little in the way of an explanation - other than his dealer (boss) was growing frustrated too - seems he has a backlog of two weeks of install waiting for the dust to clear. Staying put on Liberty 12 with free zone for the foreseeable future... 
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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Jim, I wouldn't plan on dropping your Directv for a while. The plans being offered will not allow very much TV streaming, unless you watch less than a few hours of TV each day.
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The beams are fixed. They do not move. Now, the load might be able to be better shifted, but beams are fixed and set to specific geographic areas.
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Steve Frederick-VS1/Beam314, Champion

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Old Labs, did you see a  noticeable improvement in your RxSNR after the tech did his thing?
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Old Labs (VS1-329-L12FZ)

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Yep big time - even now with a rainy/overcast day 8.5 -  this guy took his time and did it right ensuring the mount was perfectly level and plumb before peaking an pointing (the prior installer failed to ensure it was level and plumb complicated by a slipping mount bracket). Only snag was he didn't have the updated installer code and wasted some time on that - a falure to communicate gets 'em every time and a lot of that going around if you know what I mean - once he called his boss who then called Viasat all was well.
(Edited)
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Stephen Rice, Champion

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Why are people so obsessed with a beam map of VS2? It isn't congested.
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Jim Eoff

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To see if it covers them?
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Old Labs (VS1-329-L12FZ)

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Probably because they think a spot beam map will tell them whether they'll have Viasat-2 plans available to them.

However, that's probably not the case.

IMHO and never really confirmed (although hinted at so take it with a grain of salt), users wont be selecting which satellite they're assigned to. Instead, the plan selected will be a determining factor (e.g. 50 Mbps and 100 Mbps plans will most likely be Viasat-2). Lower "speed" (i.e. capacity for those who grasp the difference) plans can be supported on either satellite and assignment would most likely be at Viasat's discretion in balancing the load. Wait for that to sink in ;) Balancing that load will take time.

The only way you'll really know which satellite you're on will be to determine which your dish is pointed at.

http://www.n2yo.com/?s=37843|42740

Overall Viasat-2 coverage is shown at:

http://spacenews.com/35369viasat-2s-first-of-its-kind-design-will-enable-broad-geographic-reach/
(Edited)
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Jab

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RE: "users wont be selecting which satellite they're assigned to"

Those living in footprints of VS-1, this would be true for plans less than 30 Mbps.  Everywhere else in Continental US, VS-2, regardless of plan chosen above 5 Mbps.
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Old Labs (VS1-329-L12FZ)

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That would not be a user selection - just influenced by user's location or plan choice  - the point you're missing is that the choice will not be yours, but Viasat's based on "availability" and circumstance - there is nothing in the plan offerings that identifies the satellite except indirectly by "speed". Viasat get's to manage the overall capacity as they see fit not as how we see fit and they'll move the furniture around as needed over time.      
(Edited)
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Old Labs is correct. Stephen is incorrect. Location is a factor in determining what plans will be available. Don't assume all plans will be available at all locations.
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J&J

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The location thing can be bigger than we first think.  It appears Viasat and Boeing have some tricks up their sleeves to get VS-2 fixed right, but at some risk.  If they subscribe the affected areas there could be extended outages for those areas while they do their magic and that word outage could go from 'extended' to 'permanent'.  Even temporary outages would be unacceptable to new customers. Time to fall back and re-group, consider the risk, compute probabilities.  Do they keep what they have or go for the full-fix at a risk of losing more than they are already missing?  This problem has some huge investors playing 'wait and see'.   In the meantime, VS-2 is being populated only in select areas.... for a reason. 
 
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Ike Stewart

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My reason for wanting to see the VS2 beam map is simple, I am on the edge of my VS1 spot beam and experience considerable rain fade.  Anything more than a slight drizzle and I loose signal, which is not good considering I live in an area that gets over 60 inches of rain per year.
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I understand that reasoning. I am on a beam edge too.
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Old Labs (VS1-329-L12FZ)

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I previously thought that was the source of my dropping connection (satellite) during rainy periods, being on the edge or near edge of a beam also.

That was, until Tuesday when I gave up on the new plans out of frustration, bit the bullet and had an installer come out who knwe what he was doing - he worked hard to point and peak to maximum and started by leveling and plumbing the mount itself before pointing and peaking - he got it up to 9dB (when I'd been previously informed that 7 was the maximum ever seen in my area of the beam).

I was only seeing a max of about 4.5dB - raning and overcast here today and previously would have been sitting at about 3dB by now and getting ready to drop at around 2.5dB. Instead, it's sitting at 8.6dB ready to weather the storm so to speak and haven't seen t drop below 8.1 dB all day. 

Well worth the cost of the installer visit (and I'm keeping this guy on speed dial - seek out a trained pro)..
(Edited)
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Jab

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RE:  8.6  Exede-12 VS-1

Exede-5 on WB-1 has always been higher

4-24-2013


Current
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Old Labs (VS1-329-L12FZ)

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Signal varies by your location relative to the center of the beam as well as current weather conditions... you should know that. 

If I were to move and satellite internet were a majjor consideration, I'd probably look for a house down in Yorktown or there abouts which would put me just about at ground zero for beam 329 - but suspect I'd have much better options available to me in that area. 
(Edited)
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Interesting Old Labs. But I am 10 miles from the beam edge. Viasat even looked at the signal strength of neighbors. All about the same. We didn't all have the same installer, so I am pretty confident my location is the major factor in my signal strength. Glad it worked better for you though!
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Jab

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RE: "Signal varies by your location relative to the center of the beam"

Quite true...originally, I was on a different beam on Anik-F2, but now, I'm on WB-1:163 on its peripheral area.  It's beam center is around Sac City, IA.  I would be better off on Anik-F2 beam strength wise, but not load wise. 

FWIW -  Storm97: I had an similar issue installing one last week... All new gear, new cable feed about 30 feet long from TRiA to Modem and even after re-peaking 3 times and triple checking the mount, Down Power and Up Signal to Noise were off... After exhausting all trouble shooting, called IR and they advised to add 10 more feet of cable...? Amazingly, it worked..."
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Oliver

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Viasat might be having to drive around a detection truck to look at what the beams are doing because of the antenna problem. Have not seen anything about how many antennas have a problem on the sat. I think it has 4-6 reflectors. Viasat called in insurance company so it has to be a bit of a bigger problem vs what is said in news.
(Edited)
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VeteranSatUser, Champion

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Where did you see/hear they called in the insurance?
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Old Labs (VS1-329-L12FZ)

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Insurers are involved to determine the impact, which could entitle Viasat to a partial-loss claim, he said.
from http://spacenews.com/viasat-says-viasat-2-business-plan-intact-despite-antenna-glitch/

I suspect it would be to cover the loss of capacity. 
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WoodyStrokerCat .

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So, Viasat 2 wont lighten the load for households?
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Old Labs (VS1-329-L12FZ)

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The article refers to "business plan" as in a general description of a business's overall future - it's not about Viasat plans for businesses.  
(Edited)
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WoodyStrokerCat .

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Cool, thanks.
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Jab

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RE: detection truck

ViaSat Exede Ka-Band Satellite News Gathering SNG vehicle - NAB 2014 Las Vegas
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VeteranSatUser, Champion

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Is Brian the Alien driving it around?
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Stephen Rice, Champion

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Brian went back home.
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VeteranSatUser, Champion

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Allegedly. Haven't you ever heard of government cover UPS :).
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Jab

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RE: " how many antennas have a problem on the sat."

11 January, 2018 - Other parts of the ViaSat-2 system are performing well, which gives the company maneuvering room to deal with a slight antenna problem affecting some spot beams, said Mike Crawford, an analyst with B. Riley/FBR.
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johnny c

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Younger and even some older folks will buy a new car because the technology in the car gets  a significant update.  Wifi Lan in the car, car play etc.  Naturally the technological safety improvements are considerable as well.  The old car is still sound, runs well etc. but technology is dated.

As far as computers go, kids, young adults, use their telephone to do everything on the internet, etc. they don't even use lap tops, note books etc. definitely not desk tops.  IPads yes, but less and less.

As some of you know it is called Convergence, the phone with its hardware and a multitude of applications is the convergence of many technologies, computer, camera, phone, map/gps, emergency device, security monitor, fitness advisor, banking etc, social networking, doing just about everything needed, with one device.

And within a two year period the technology has increased to provide better reliability and possibly functionality.

I am still driving my 2004 Avalanche, still looks and runs like a new vehicle, but i do have a new Iphone X.  I went from the 5 to the X. But before i go to the next one i'll have to do a comparison.  At some point old "Smart phones" may not be able to run the latest OS, software protection, and apps  so their ability to run some apps gets curtailed and their vulnerability for intrusion increases.

I use a desktop, actually two, one for music production, one general purpose, laptop for mobility with MSO and my iphone. I like face time with my son and grand daughter, pretty cool.

In my opinion, the phone is the device that will be around longer and get updated/traded in more frequently than other electronic devices, again, jmho.
(Edited)
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djencore

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I'm a new Viasat-2 customer as of today and am interested in a beam map & keys.  So far I'm impressed but I will attempt to take this with me when I travel in my RV.  We shall see how that works out as this is much better than HughesNet.  According to the installer, all I need is the keys and I should be good to go.

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J&J

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If you subscribed for a residential service....

There is no beam map.
There is no such thing as "keys" for you to use.
In the U.S. Viasat is a fixed-site service only.

You were lied to. 
Have your installer call 855-463-9333 in your presence on a speakerphone so everyone can listen, and ask about everything he/she told you.

Report the business that sold you your service to Viasat by email to viasatlistens@viasat.com.  That email is to the corporate office in Denver CO.  Include your account number and contact information.
 
Not all beams are in service yet.  There are more not in service than in service at this time (Viasat-2 is new).

Someday Viasat may offer a mobile service, perhaps with the Viasat-3 satellite, to be launched sometime in the year 2020.
(Edited)
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Oliver

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djencore, viasat-2 TRIA has a gps in it. only way to get key listing was via eSVT wont work with viasat2 data not displayed and it uses different key structure. you cant be sneaky with VS2 hardware.
(Edited)
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djencore

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Thank you for responding to my post.   There's a few things though I think I should expand on.  The spot beams use keys so the modem knows which beam to communicate with.  The keys for Viasat 1 are available online here.  While I'm not certain my plan will work, I'm happy with the Viasat service at my home (rural area, DSL only and it's less than 1mbps).  I ordered my service directly from Viasat and am aware this is not currently a supported feature, however, I'm also aware they've expressed interest in supporting the RV community.  I'm somewhat unique in that I'm a contractor for the military and set up radio data systems via microwave links & satellite so I am familiar with "painting the bird" as we say.  We'll see how this adventure works out but visiting http://192.168.100.1/install/ prompts you to enter the key for the spot beam.  We'll see how the provisioning works from there.  I'm a huge fan of Motosat as it's turn-key, plug and play.  Unfortunately HughestNet doesn't hold a candle to what Viasat offers.

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J&J

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That makes a little more sense.  We see people come here all the time telling the story of what a crooked installer said to sell a subscription to someone and the lies get really out there sometimes.  People blame Viasat but it was the installer that lied, not Viasat.  Your post sounded like a "too good to be true" sales pitch to an unsuspecting RV'r that was going to drive away with a load of disappointments.
 
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Matt B, Viasat Employee

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djencore,

You're right, that IP is how to access installation mode on your modem.  Your modem will only work with the assigned beam and key.  It won't go past the syncing/ranging step in modem lock.
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ChrisC.

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My boss fired me yesterday because of this issue, said because I couldn't complete my jobs when it was my first one of the day and ended up spending 8 hours trying to figure out wtf was going on as I am new to this line of work and don't know everything. @djencore
(Edited)
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Andy Schack

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Sorry to hear that Chris. Your boss needs to get off his duff and try doing one of these things himself....he would be humbled quickly. I'm about as well versed as anyone with installing these things and I STILL have some installs that take a long time. Did one a few weeks ago and it took 3 trips to get it totally up and going. 

Had one job a year or so ago that I spent ALL day on....turned out they changed the modem keys that morning and didn't bother sending out an email telling anyone. I know several dealers who lost a lot of money that day. 

Andy
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GabeU, Champion

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Wow.  That's just plain wrong.  They shouldn't be firing people for something that isn't their fault.  SMH.  
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Michael McDowell

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I would think the "Boss" would at least do a couple of installs with a new installer, just to make sure the new guy is checked out!
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Andy Schack

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If nothing else he, the boss, should have been available to go out and help. Back when I had installers I had to drive out several times to figure things out. 

Andy
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ChrisC.

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They did train me, I know only the basics tho as I had no experience in dealing with the issue that was happening with the new vs2 install, this is the mite I screen shot to send to him.