Long hold time | Viasat Internet Community

Hold. Time over an hour and 12 minutes

Debbie Lee Oliver Morenz

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Posted 3 years ago

3 years ago

Diana, Viasat Employee

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Hi Debi, I'm sorry you experienced such a long hold time. That is highly unusual. Are you sure the call has not been disconnected? Please send your account information to exedelistens@viasat.com and we will do all we can to assist you.

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3 years ago

Jen Rasmuson

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And please change that hold music! It's bad enough having to hold for over an hour, but having to hear that stuff over and over is awful!

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