Do you offer unlimited usage plan? If so it does not show up as an option of changing my plan what should I do to go to unlimited thank you

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Huntpowell

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Posted 11 months ago

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Gwalk900, Champion

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You really have an "unlimited" plan now in the respect that your connection is not blocked when you exhaust your priority data but is merely throttled.

A true unlimited plan is not practical with a satellite connection due to the fact that the satellite itself (along with groundside Gateway facilities) have very real data throughput limits.

Satellites take years to design, built and launch and are very expensive and have relatively short lifespans ... about 15 years or so .. then require replacement. They can not be repaired or have their capacity expanded in the same manner that a ground based ISP could expand their network capacity.

 

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Jeannette Mayo Lefrancois

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that is my understanding as stated in the previous reply, I only have liberty 10 priority and I use far more than that so when the 10 is exhausted it simply becomes slow which I have learned to tolerate so my price stays down. years ago I had unlimited with aol and it was half the price at the time.
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Gwalk900, Champion

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The basic structure of satellite Internet is different than that of ground based systems.
VS-2 is said to cost $625 million plus another $107 million for launch services. To that you have to add the costs of building and maintaining all the ground side Gateways.
Remember the satellite has an expected life of about 15 years before it must be replaced.
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xode0000, Champion

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I had unlimited with aol and it was half the price at the time.
AOL has always been at dial up speeds.  By that measure, even the original satellite internet service is unlimited, since you got cut back to dial up speeds when you exhausted your data allotment.  Liberty Pass does much better: you effectively have unlimited internet at 3 to 5 times dial up speed which is fine for almost every website.
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Matt B, Viasat Employee

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Huntpowell,   

No, currently we do not offer unlimited plans.  The Liberty plans, if available in your area, are going to be your best bet.  They offer our full speeds for a set amount of GB, 12, 24, 30, etc.  After that, you have the Liberty Pass, which gives you up to 5 Mbps download speed until your billing cycle starts over.

For more info:
http://help.exede.net/articles/General/What-you-need-to-know-about-Exede-Liberty-Plans

Send us your account info to ExedeListens@viasat.com, and we can take a look to see what plans are in your area that will suit you the best!

-- Exede Matt B
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xode0000, Champion

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Who would have thought the plans would grow this fast: ViaSat (Exede) now has true unlimited plans in many areas as of a month or so ago (i.e. 1 Nov 2017).
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Bradley

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Or you could view it the other way and say why were we denied these plans for so long. Same satellite as 6 months ago.
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Jim16, Champion

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Not sure I would call these "true unlimited" plans....
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xode0000, Champion

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Or you could view it the other way and say why were we denied these plans for so long. Same satellite as 6 months ago.
What's different is that a new satellite is coming online.  That wasn't the case 6 months ago.  I'm sure that's a factor.