Archived and Closed
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I have Exede, and in general it is a good service. I work away from home for 6 week contracts 3 times a year, and it would be nice to "PAUSE" the account, for at least a month (although 6 weeks would be nicer) to save money at the $9.99 monthly rate while I'm not using data. I was disappointed to find out from customer service that the minimum "Vacation" is 2 months. First off, most Americans only get 2 WEEKS of vaca but for those who must be away and pause the service, it would be reasonable to do this, extending the contract appropriately, so everybody is happy, Exede makes money, and I don't pay for wasted subscription when I can't use it in the first place. I think that with automation, computer controls etc., this could even be offered on a week to week basis, but then WTF do I know?