Do I need a booster in my house?

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  • Updated 8 months ago
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It seems I can only get a Wi-Fi signal if I am inside my house and on the first floor!  Do I need a booster for my exceed box?!
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A Meskill

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  • confused & frustrated

Posted 9 months ago

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Steve Frederick, Champion

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Yes you will. From hat I have seen in other posts on this forum, that Exede WiFi modem has a pretty weak signal compared to the more popular wireless routers on the market. Using a repeater will be a very good solution to getting  usable Wi-Fi signal in other parts of the house. Others have used another wireless router connected to the Exede modem/router via an Ethernet cable, but that requires running a Cat 5 cable from one device to the other, not usually an easy task.
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Bev, Champion

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That or, remove obstacles like metal cabinets from the path between the desired room and the router. May also need a stronger/better antenna or adapter for the device(s) you want to connect.
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Any of the newer mid-range to high end wireless routers can be connected via cat 5 cable in the same location as the Exede wifi modem/router, and the signal will be usable over a much greater distance. Plus you can use both the 2.4 Ghz and 5 Ghz bands, unlike Exed's which is one or the other.
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Brad, Viasat Employee

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Just to support the above replies it sounds like that or a potentially wider range router is needed. 
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Gwalk900, Champion

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The WiFi portion of routers are funny creatures and are not all created equal.

I would tend to favor a separate user purchased router over an internal Modem/Wifi Router "combo" unit for a number of reasons.


Most routers perform best in a central elevated position. This can be very hard to do with an entire Modem.


Wifi Modems do not have external antennas that can be tweaked to improve directionality.

Data tracking:

A number of consumer routers allow data tracking per day, per device, per application

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Matt F, Viasat Official Rep

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Hi A Meskill, 

Here are some tips for getting more range out of your router (ours, or a third party router). Depending on your setup, even an inexpensive repeater might help. I also recommend thinking about whether something could be causing interference. In my home, for instance, my wifi takes a big hit if the clothes dryer is running!
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James Irvin

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I thought it was quite difficult to get an external router to work with the excede modem/wi-fi.
Am I incorrect in this? I'd get their new wifi router if I could continue to use my own router.
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Matt F, Viasat Official Rep

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Hi James, 

Any modern wifi router should be fairly easy to use with our modems. However, if you have networking experience and plan to do advanced stuff using the Exede Wi-Fi Modem and a third-party router, you should check with the forum Champions first. For instance, at this time it's tricky to put the Wi-Fi Modem into full bridge mode. 

But if you just want to use your router with our modem, it should work! We can't officially troubleshoot a router we didn't make, but there are plenty of non-employees around here who can help if you run into any issues.

Exede Matt