Dissatisfied service

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Why is it that 2 of your CSR tell me that $49.99 has been credited to my account, that my bill is $13.33, which I paid, now your coming at me for the $49.99 that was a credit? We may just have to find a different internet provider
Photo of Nancy Polzin

Nancy Polzin

  • 2 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hi Nancy, 

Sorry for the trouble you've had with your billing. Please let us help with your issue before you consider switching, if you send me an email to exedelistens@viasat.com, I can make sure everything is updated on our end for you concerning your applied credits. Thank you  
Photo of Nancy Polzin

Nancy Polzin

  • 2 Posts
  • 0 Reply Likes

Getting ridiculous every month having to fight with this company!