Discovering LAN problems in our small business office

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  • Updated 3 years ago
I have our office computers on a Local Area Network (LAN) but after getting our Excede installed last week, I have been unable to connect to our accounting software file stored on another computer. Are there common issues with Excede and LANs?
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Morgan Wooten

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Posted 3 years ago

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Kaotic Technologies

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There should be no issue what ever. Your local area network settings should not be affected by your wan.

You have your comps betworked using windows network manager? If so.....rerun the wizard
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Knight Rider

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Morgan,

Like Kaotic said, changing or adding an ISP will not affect your local network in anyway.  If you had 7 computers talking though a switch/ router before they should talk to eachother now.  Changing internet service should not affect that unless for some reason the computers ended up on different network address ranges.  I would double check all the IP address on the computers and make sure they are all configured with the same gateway, subnet and dns settings.  Then try to ping each one from the command prompt and go from there.
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Morgan Wooten

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Okay, the issue I'm at now must be with the router. When I'm connected through wireless, it won't connect to the file, but if I connect an ethernet to the router and then to my computer and then turn off the wireless, I'm allowed to connect to the file, but then can't connect to the internet.
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Knight Rider

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Is your wired and wireless network being created by the same router?  My next suggestion would be do an ipconfig/all from the command prompt with one computer on the wireless and one on the wired and compare the ip addresses. 

EX:  computer A on the wireless has an address of 192.168.10.1, netmask of 255.255.255.0, gateway of 192.168.10.100, dns of 192.168.10.100

computer B (on the wired connection) should have the exact same configuration except for its IP address would be say 192.168.10.5

if they are different then that is your problem, if they are the same other then the actual computer IP address then not sure where your problem is.