Discontinued service, waiting for return box

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  • Updated 6 months ago
  • Answered
I discontinued service from Wildblue a week or so ago. Was told that I needed to return a dish component to avoid a charge, and Wildblue would send me a self-addressed box and instructions so I can return the part. Can you tell me if it has been sent to me?
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Terry and Linda Beck

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Posted 6 months ago

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Matt B, Viasat Employee

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Hi Terry and Linda,

For specific information on your account, you will need to contact us via email, ExedeListens@viasat.com, or call into Customer Care at 866-945-3258.  

As this is a public forum, we can't give this info here.