Discontinued service, waiting for return box

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I discontinued service from Wildblue a week or so ago. Was told that I needed to return a dish component to avoid a charge, and Wildblue would send me a self-addressed box and instructions so I can return the part. Can you tell me if it has been sent to me?
Photo of Terry and Linda Beck

Terry and Linda Beck

  • 0 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Matt B

Matt B, Viasat Employee

  • 1042 Posts
  • 509 Reply Likes
Hi Terry and Linda,

For specific information on your account, you will need to contact us via email, ExedeListens@viasat.com, or call into Customer Care at 866-945-3258.  

As this is a public forum, we can't give this info here.