Disconnects all the time no help from Exede!

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  • Problem
  • Updated 2 years ago
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I have been having excessive interruptions in my online time. My service disconnects almost hourly. I am often in the middle of important business or writing something that is important and disconnected. By the time I get back online, the thoughts are completely gone of what I was doing when disconnected. I pay $6.00 extra every month to have a repair person fix this stuff but no one will send anyone to look at it. I have requested service several time and get arguments and nothing is ever done. I am sick of paying extra for absolutely nothing. This is the worst internet service ever.
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Sara Rodgers

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Posted 2 years ago

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Diana, Viasat Employee

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Hi Sara, I'm sure we can figure out what is causing your connectivity issues. Please send an email to exedelistens@viasat.com with your account and contact information.