Different monthly rate than I was told!

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I was told my Internet service would be $19.99 a month with a $9.99 equipment fee. Why is it showing $59.99 a month plus the $9.99 fee?
Photo of Rose Dobbs

Rose Dobbs

  • 0 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Diana

Diana, Viasat Employee

  • 2154 Posts
  • 383 Reply Likes
Hi Rose, I'm sorry you were given misinformation.  The rate you are referring to is our Exede Voice service for the first  six months. Our Service Plans vary depending on which plan is available in your area. From the fee you described, you are on the Liberty 10 plan.  Please send an email to exedelistens@viasat.com and we will look into this for you.