Do you like Liberty Pass?

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  • Updated 4 years ago
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So, you look at the bright shiny 1-5 Mbps all the time (supposedly). And said "I want that".  But did you really ?

How did it work out for you blowing past your (even the largest package- 30 GBs) Priority Data in about 6 hours ?  While you are downloading something now on the Liberty Pass (Which is going to take a while per GB) , is the rest of your house (computers) crawled down to nearly nothing ?  Or do you have something to actually live on for the rest of the month ?
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TheName141 .

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Posted 4 years ago

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JEP

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Probably depends on the beam you are in and the time of day.  My very limited experience of one evening on Liberty Pass in a congested beam showed a download speed of 0.55 Mbps.  Usable for email and casual browsing.
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Brian Shackelford

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Hmm - I have that 30 GB package reference and I had updates kill 4 GB on day 1 of my new billing cycle.  I am 9 days away from a new cycle and still have 12 GB left.  Not sure what others might be doing, but it seems to be working fine for me.

For the 2 weeks I used Liberty Pass last month, I can say I had some trouble on the majority of evenings when things were busy (typically 5:00 PM to 2:00 AM) streaming or downloading anything over a couple of MB.  

That being said, all the devices in my household were able to browse and do most things just fine.  In the non-peak hours everything was working fine as well.

There is another thread not too far down the list that has many pages of thoughts, notes, and speed tests over a few days that might give you a better idea of what to expect on a congested beam.  If you are not on a congested beam, I wold say you wouldn't have any issues at all.
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JEP

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Brian - I feel your pain.  I noticed the other day that one of my computers was still downloading updates for Office 2010 and Office 2013 even though I had Office 2016 installed.  To save on my data usage, I uninstalled the older office products and went on my way.  Well, some ghost remnant was left, because Microsoft decided to download and re-install those older Office products!  A big chunk of data gone! 
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Brian Shackelford

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Ouch!
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LorrieL

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You know, if you read the article by Exede describing the Liberty plans, sounds to me like this info is quite accurate.  There are specific words of caution about some who might best not select the Liberty Plan...you imply (when you say things like "bright and shiny") that somehow people might have been "promised" something they didn't get, but not if they took the time to research the Liberty plan before switching....
excerpts from that article:
  • "If most of your internet usage occurs during the evening – from about 5 p.m. to 2 a.m. – you may find the benefits of a Liberty Plan to be limited. "
  • For example: during daytime hours, you should be able to stream video, although you will be unable to do multiple streams at the same time. During the evening, high-bandwidth activities like streaming video and video chatting may not be possible. However, low bandwidth activities like web browsing and email should continue to work just fine
  • During the times of heaviest usage on the network — usually from about 5 p.m. to 2 a.m. — your Liberty Pass speeds will be much slower than at other times of the day.
  • What kind of speeds can I expect when I’m using the Liberty Pass?
    When the network isn’t very busy (such as during daytime hours), you can expect download speeds from 1-5 Mbps when using your Liberty Pass and upload speed of 1 Mbps. Your precise speeds will vary depending on how much other traffic is on the network in your geographic area. The heaviest users of Liberty Pass may experience slower speeds.
  • The Liberty Plans are not unlimited. Heavy users of Liberty Pass may experience slower speeds than lighter users of Liberty Pass. Your speeds on Liberty Pass will vary and in certain situations (such as during evening hours when the network is busy), the speeds may be so slow that your ability to use the internet may be greatly impaired
  • source:  http://help.exede.net/articles/General/What-you-need-to-know-about-Exede-Liberty-Plans 
    it was easy for me to decide Liberty is not better for me than my current classic plan--so I didn't switch.  (primarily because my main usage times are during those clearly stated prime hours from 5p-2am).  Also because it was not going to be possible to go back to a Classic plan or any plan with a LNFZ  if I decided I didn't like the Liberty plan--the LNFZ is still working very well for me.  
My one problem with this article is that some info in it, at the end, is no longer correct in what it says about a plan called the Essential Plan.

 the article still says:

" The Essential 10 plan, which is also offered in Liberty Plan areas, does have a Free Zone from 3 a.m. to 8 a.m. daily, but it does not have a Liberty Pass option."--this really does need to be updated, since for example where I live, there is nothing available except Liberty plans.  People need to know when they read this article that the Essential 10 plan is not available in all Liberty plan areas.  So after switching to a Liberty plan, many customers will not be able to decide to switch back to any kind of plan with a LNFZ.

(I did write to exedelistens@viasat.com to suggest that they update this article so that it will again be completely accurate.)
 
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johnny c

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Two days ago, i found that one of my computers had an issue with a windows 10 and Microsoft office.  The issues were caused by the last update for these files.   Additionally, during my trouble shooting i found Norton was not working.   After some time i was able to restore my computer to before the last windows update.   Then naturally i had to download all of the updates including a re install Norton.

When something like this occurs and it is close to the end of your cycle, you may not have the data left to download your operating system updates, virus protection software.

So again i restored the computer and then waited until midnight to do all of my downloading.  Fortunately i have not suffered any low speeds in down or up loading files etc.  But without the LNFZ you could have an issue of even using your computer until you either purchase more data or hope, if in libery pass mode, for data speeds that will actually allow you to download operating system files reliably.

I wouldn't give up the LNFZ.
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JEP

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I just made the switch to Liberty a couple of weeks ago.  We will see how it goes.  I download 3GB map updates to my GPS from time to time as well as software updates.  I am hoping I can still do that, albeit more slowly, on the Liberty Pass.


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Steve Frederick-VS1/Beam314, Champion

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I switched to the Liberty 10 plan a few months ago, and have been very happy that I made the move. It means that I am not spending my time trying to limit my internet usage and feel free to watch YouTube videos and other videos without concerned with my usage being used up. It also means that when my kids come by for a visit, I don't have to have them restrict there internet usage. (They all live a distance away,  so are here for a few days at a minimum, and have unlimited ground based internet at home).

I am not in a heavily utilized beam, 324, and even when I am on the Pass, I average 5 Mbps, which is very usable for video streaming and other uses. I don't miss the LNFZ, mainly because I had never used it.

I am using Windows 10, and like JEP, do a GPS map download (3 GB) for my Garmin every three months. The Liberty Plan can be a great plan for many, but if you do large downloads for the games, you may not find it a good fit for you.

Again, if you are on a heavily utilized beam, like 328 and 329, your speeds can be much lower, as have been documented by Brian and JEP in another thread on this forum.
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TheName141 .

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I'm on Beam 339.

My point is when I got tired of messing with *buntu on the older machine (that was running XP) , CentOS DVD was 4 GBs, then spent probably about 2 more GBs on downloading all the good stuff (VLC, office software, a lighter GUI, etc..) .  So that's over 6 GBs in one night (on top of the music I was streaming and a few youtube videos).

If I got bored with CentOS and wanted to try Debian the next night, that'd be another whatever...

Then lets say I bought a game, or maybe my hard drive went out and I needed to re-get GTAV.. That's over 62 GBs. And just for that ONE game, much less the others. Of course most games are about 9-15 GBs average.

Etc, Etc..
(Edited)
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Brian Shackelford

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I did download some updates for Xbox on exceed, however I had over 100 GB of stuff to download on it right after Christmas so just took it to the office to update on Comcast. Not convenient as it is an hour from home but very efficient compared to satellite. The issue I had is I had 18 GB of Priority Data left and was only hitting about 1 Mbps at that time. Now that was due to the Christmas crush in our area.

Only way to yell how Liberty will do for you is to either call Exede and see how congestion is on your area or find someone else with Liberty on your Beam and find out what it is like.
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TheName141 .

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I guess I could try Craigslist to see how people like it.  I have no other idea how I'd figure it out.
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Steve Frederick-VS1/Beam314, Champion

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Just to correct something in my post above, I am on beam 314, not 324. Sorry for the fat finger  mistake.
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TheName141 .

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I believe I'm on Beam 339.
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LorrieL

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So, it sounds like people who are very into downloading games are going to be the "heavy users" that Exede says may have more of a problem with Liberty Pass plans?

Since the Liberty Pass is set up to give priority to others above the heaviest users in terms of speed during prime hours (5p-2a).

I don't download any games, but would it be true to say that one of the causes of the huge increase in consumers' data usage has to do with more and more downloading related to gaming?  I don't really know but it sounds like this may be an ever increasing reason for people to need to do one whole lot of downloading?
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TheName141 .

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1080p , 720p, and now specially 4K isn't going to be light weight usage either.
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Knight Rider

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@thename141 I totally understand the issue. I have been very tempted to switch but am scared. I really could use the extra data as being a YouTube gamer I did a ton of downloading on the LNFZ initally to get started and get the games I wanted but a few games I have are early access (ark survival evolved) in particular has been updating weekly usually so I have changed steam to only update from 12-5am but should the update show up on the day I need to record I have no choice but to use my regular data to update it. So as a result it has put a strain on our usage but like you said downloading gtav or like I just started playing assassins Creed syndicate its tough to not want the liberty plan but still scared to switch.
(Edited)
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TheName141 .

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Yeah.  They don't seem to want to put a LNFZ or Early Bird back on Liberty to please everyone..
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Knight Rider

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That would be amazing (cough, Alex needs to make that happen :p ) but I get it that would be kind of double dipping I giess
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TheName141 .

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It'd stop blowing past your data in 3-6 hours.
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LorrieL

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The major point of plans like the Liberty pass is to get rid of the LNFZ.   That's why in beams like mine, Classic plans aren't even offered anymore, and why no one who switches to another plan can go back to a Classic plan or any plan with a LNFZ.  The only plans now offered here are liberty plans--no LNFZ for anyone except classic users who haven't switched.

And Liberty Plans are further designed to be even slower during prime time when congestion is bad.  

Hughesnet got rid of their LNFZ some time ago, for the same reasons I imagine.

The LNFZ was the first cause of "congestion" before there was a problem also during "prime hrs" starting at 5pm.

The design of the Liberty Pass plans is not about "pleasing everyone"; it's trying to cope with the problem of ever increasing usage of data by consumers.

I don't game online but it sure does sound like that particular use is a major factor in the exponential increase in bandwidth usage, and I don't see how that's going to change except by "motivating" the customer to use less or do it during less congested hours.  

But of course, consumers don't want to hear about all that....they just want to be able to download their games as much as they want, as fast as they want, whenever they want.  But, that causes congestion, and then EVERYONE has a problem.

(sorry, Apology to gamers: I don't mean that gamers are the only cause of the problem, of course--using that as an example, because I do believe the change in how people game is a major factor in overall usage these days)

I am someone who uses very little data at all, relatively speaking, and I am also frustrated--since I have all the problems due to high data usage, without being a significant cause myself.  But I don't see the point in ranting at people who use more data than I do....or trying to blame them for creating a congestion problem for the rest of us--I could make a case for that if I really wanted to blame someone.   But all I'd get for my rant would be high blood pressure and more frustration.

I do think there is some point in being aware of the "big picture" and that "unlimited usage" hits a wall when the current technology cannot support that.  
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TheName141 .

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It doesn't take a gamer.  I imagine "cutting the cord" and getting the WWE Network, Netflix, and affiliation websites (on top of hulu, etc) streams would eat it right away too.
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Robert Dudley

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As a gamer with 5 consoles hooked up. I can tell you its not us.

the ping is to slow for online play,psn and xbox servers wont even let us connect no matter what speed we are pulling. i have 100s of games across every console and NONE of them have allowed me to connect to an online game EVER.

game updates are big but I use more data on my laptop and desktop then all my consoles combined in a year time. its the video streaming service like youtube and Netflix etc that you should be looking at.
(Edited)
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LorrieL

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I do agree that it's those things as well, for sure.  But am I wrong that some gamers are doing very large regular downloads to update games?  That is what I have heard, but I don't really know since I don't do those games.
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TheName141 .

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Updates are usually about 40-800 MBs is all.

Community maps are probably only about 20-30 MBs each in most games.. probably less for Portal 2..

The full download however through a DD, that's another thing. Where nobody gets the physical disk.

EA just let us have a Need For Speed "On The House" that is about 9 GBs.

That's nothing. When they let us have Battlefield 3 for a short period of time for free BF3 was about 35 GBs.  Max Payne 3 is 32.  GTAV is 62ish ..
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Robert Dudley

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If by regualer updates you mean the patches that are released for games. They only come out every few months and are fairly small usualy. Dlc and full games can be large files. But again those are every few month purchases. Dont know anyone who buys a new game everyday off psn or live. Im willing to bet combined windows updates account for more traffic then gamers create with patches and dlc
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Bev, Champion

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A full game can be 20 GB or more, most patches are 500MB or less but, occasionally one is 1-2 GB (if it is bringing new content to the game) Some games update only once a month or less but, some update weekly, just depends on the game and the developers of that game.

Actually playing an MMO does not use that much data IF the MMO is installed on your device. Browser based ones do use a lot more data.

Video streaming is by far the worst gobbler of bandwidth routinely. Updates, downloading a full program and so on may be large downloads now and then but, that doesn't happen daily or even weekly for most people.
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Norma Krumlauf

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My service is beyond slow now drives me crazy
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LorrieL

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Norma, are you on the Liberty pass or are your speeds slow even when you are using "priority" data--and do you know what beam area you live in?
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David Christian

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I too am on the Liberty plan and sloooooow  speeds with Priority ,   Testmy.net  1.0mbps down at 7:59pm    Its every nigh, and every day, Customer service stated they want to send someone out to look at my equipment.  There's nothing wrong with my equipment or theirs.  I did a speed test this morning 4;45am   and super fast  24mbps down.    Nothing wrong with the equipment just over selling on their part,  I am considering switching to dish. or someone who can give some decent speeds in the evening. $80.00 a month for Dial up is not worth it.
 

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LorrieL

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David, what beam area do you live in?  When you are on the priority part of your Liberty Plan you should be getting what other customers who have classic plans (or freedom plans) are getting--so am wondering if the beam where you live is just THAT congested that no one is getting above 1-5 Mbps during "prime hours" from 5p-2a--that is pretty much what is happening where I live (beam 328).   But I would suggest you do a few readings over a few days during prime hours to get a sense of your average speeds during that time.

I have a classic plan and my speeds rarely go over 5 download during those hours, but they also are rarely as low as 1--and I can do almost all of what i want to when my speeds are in that range.  So I can hardly say that my speeds during prime time are anywhere near as slow as dialup.  (but I am not saying that speeds lower than what Exede says they are intended to be is not a problem)

The question is, will switching more customers over to the Liberty Pass plans improve these congestion problems or not---Exede says they are hoping it will, but it remains to be seen.  I would guess it would take some months for it to become clear whether liberty plans are helping with the congestion problems or not.

My understanding is that the whole reason for the Liberty Pass plan's 'invention" is to deal with congestion problems.  And while it is easy to blame congestion on "overselling" by the internet provider, I don't believe it is quite that simple.  

What IS going to help is when Viasat2 gets up and running, but I don't know exactly when that will be.  What I most hope is that congestion problems won't get WORSE, and that is certainly something exede might control to a certain extent now and in the future by not "over selling" now that there is this clearly identified problem. 
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David Christian

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I am in beam 351   Wish I could switch to 350  I have friends who live in the 350 beam and there evening speeds are 6-8 mbps  on a nightly basis.
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Jacqueline Tierney

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We love Liberty Pass.  The LNFZ was worthless to us as a high percentage of what we like to stream is live action or concerts at the school our son attends.  We were on the Pass most of the month of January and could stream when ever we wanted and could be on the internet when ever we wanted to be.  Live action streams sometimes are jerky but I get that even on priority data so I am suspecting the latency has as much to do with that as speed.  We don't play online games so can't say how those do or don't work.  Until Liberty Pass came along, we were trying to get on a wireless service (we are really fringe to get their signal) that has a maximum speed of 1 mbps and no cap as we prefer the slower speed with more access.  With Liberty Pass in place Exede is now the superior service as we have never seen speeds below 1 mbps even in prime time and prefer to stay with Exede.
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Robert Dudley

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I just switched last night, was already DAPed. soon as I switched and modem reset. instant speed increase. I'm pulling in 3 to 5 mbps where before when I was past data it was under 1. gladly give up lnfz for this. still early in but been using it like crazy today to test it and am VERY happy so far.
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JEP

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I switched to Liberty a couple of weeks ago and have now been running on Liberty pass for about three days and have been very happy with the results.  Typically getting 4 to 5 Mbps except during prime time when it may drop down to 2 to 3 Mbps.  Here is my most recent speed test on testmy.net:

Beam 329 Liberty Pass: Mon Feb 08 2016 @ 10:52:22 am 4.41 Mbps
(Edited)
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Calvin Clark

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I'd been researching various user experiences across several beams in regards to the Liberty plans. I'm on beam 332 myself, which I don't believe to be a very congested beam compared to that of 329 as my speeds had mostly been at or above the advertised speeds throughout the day 98% of the time, except for an hour or two after the LNFZ kicked in on the Classic 15 plan I was on. Yesterday morning when I got dapped with 3 days left in my plan, I decided to take the plunge and switched to Liberty 10, knowing full well that I couldn't go back to Classic 15 in the event I didn't like it. When I got home from work I decided to run a few speed tests and watch a few shows on Netflix in between tests. So far my speeds have been fairly consistent, so I may stick with Liberty 10 for awhile. Here's a screenshot of the results from last night and at around noon today

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TheName141 .

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Texarkana is about 60 miles from me..
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Brian Shackelford

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Good to hear you are having a good experience on Liberty!  Now that Exede has identified some things to help some of the beams such as 329 see better performance, I feel like Liberty may finally give everyone what they have been looking for - lots of data at a good price with consistent speeds.  I hope you enjoy!
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Forrest Boothe

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i fell for the shiny new penny trick. now im very disappointed so far. priority data gone. speed is now. 020 mbps in the evening. i dont recommend any satellite Internet plans. i must have a giant sign floating over my head saying take advantage of this sucker.
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Brian Shackelford

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Be glad you at least get that. Many in my area are getting 0.00 Mbps in some of the evening hours. Can't even ping an address from a single computer attached to the modem. I have abother service call setup due to some issues seen with my modem, but this problem is bigger than that methinks.

.20 Mbps in Peak hours - Some of us are jealous!
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Stephen Gerwolds Jr

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Agreed this service is crap especially for what you are paying for.  Have been an unfortunate subscriber for 2+ years because of nothing else available and have never been happy.