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Posted 2 years ago
Bev, Champion
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Steve Frederick-VS1/Beam314, Champion
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VeteranSatUser, Champion
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Bev, Champion
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Of course it isn't trouble free, it's more expensive than wired service, but it's more expensive for Viasat to deliver service to me than it would be for AT&T if I lived in town.
90% of the problem is expecting satellite internet service to be like wired service. That's like expecting an apple to taste like an orange - not happening, two different things entirely.
Viasat is trying to come as close to wired as possible for all of their customers, they couldn't have predicted the problems with Viasat 2 but, they aren't giving up, Viasat 3 is still going to happen.
Steve Frederick-VS1/Beam314, Champion
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Satellite internet is not to be compared with ground based systems. It is out there to provide those of us in the rural areas of the country with a decent internet service, where those land based services just don't want to invest in the infrastructure to serve us in the low density housing areas.
I live just one mile from the last Time Warner cable customer, and have been waiting 25 years for them to extend their cable to me and my neighbors, but, it may never happen.
If you want internet service at speeds of 1 Gbps, it is time for you to pack up your things and move to a location that has wired internet service.
For me, I love my country living.
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All businesses have their peaks and troughs when trying to keep all customers happy and that is not to be expected. It simply isn't reasonable. but this "only alternative" service seems to be all over the map when it comes to meeting the great promise of the new satellite. How long are "bugs" in the system, whether with the satellite of ground operations supposed to last. For the most part we are a patient and forgiving lot and will tolerate poor service for a while. And that I believe is the purpose of this forum and what it has evolved into. We complain to each other, for the most part, for the purpose of blowing off steam since this is the only outlet for that.
A friend of mine recently asked why satellite TV service doesn't suffer as much from increasing customer bases. I know it must have to do with system dynamics and which band is being used - just a guess. But it does make one wonder..
Bev, Champion
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You can't do that with an internet dish, it has to be aimed exactly and, has a TRIA to both send and recieve.
TV is picture and sound going one way. Internet is a whole myriad of data types going both ways and, satellites and computers don't exactly speak the same language by default. Viasat has systems to allow it to work but, there's a lot more than just a server and a big satellite dish involved in making it work.
Steve Frederick-VS1/Beam314, Champion
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With internet services, each user is requesting a different website or streaming service, and because of that, the internet satellite has limits on how many users it can provide data to, and as the users increase at any given moment, the speeds may slow down.
As for your comment that Viasat doesn't seem to be trying to "fix" the problems that have developed with the Viasat 2 bird, they are doing all they can to come up with a solution. Ground station problems can be easily addressed, since they are accessible via roads and trucks. The technical issues with the VS2 satellite itself are not that easy to correct, since the satellite is located 22,500 miles above the Equator, above Brazil. They can't dispatch a technician out to that location with a few tools, that is just reality.
VeteranSatUser, Champion
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That is one thing a shuttle could do: pull up to a bird and fix it. Now that costs a lot but there are other things to do on a mission to besides just that. I would venture to say if the shuttle was still flying, the repair costs would be less than the insurance claim which may or may not happen.
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P.S. Read that maximum as meaning "up to" - it never got that high as I recall, I think highest was a repair mission to Hubble.
VeteranSatUser, Champion
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Stephen Rice, Champion
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VeteranSatUser, Champion
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As far as one of the most dangerous, I can think of two other missions I know were more dangerous.
It was theorized the shuttle had about a 1 out of 100 failure rate. History, unfortunately, showed that was a pretty good theory.
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Download at 1.2, prime time, sucked but i was still able to do my work, took a little longer, but for the time being there is really not a better alternative.
So unfortunately you just have to deal with it. Forget about relief from V2, that isn't happening.
Sh#####t happens, V2's promise and hope of improvement for all hasn't materialized so it is what it is, and for now the best option.(:
david, Champion
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wm4bama, Champion
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Matt B, Viasat Employee