Data Usage seems far too high lately.

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  • Updated 3 years ago
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In the last 2 months we have noticed that our data usage has gone up yet our actual usage hasn't changed. I would like to see a break down of our actual data usage.
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Alan Crockett

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  • confused

Posted 3 years ago

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Photo of Sarah


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I am having the same issue. We are not doing anything differently and our data usage that we normally use in one month was used up in 5 days!! It seems like a problem on their end. I have called, they can tell you what websites had high data usage, but the sites were no different than we normally use. They suggested to upgrade to more data since we are going over.
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Exede Lindsey

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Hello Alan, as far as websites are concern we do not, nor can we provide that specific information because this would be a breach of privacy but you should be able to view this information within your browser history. What we can do is give you a breakdown of data consumption by categories based on your daily traffic such as: storage, media, updates, apps, communications, etc. Please send us your account and contact info to . Thank you 
Photo of pearl


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We have the same problem. It first started 12-15. We went over our limit 8 out of 14 months. At first we ran out of data a few days before the end of our cycle. But then we were running out of data after 15 days! We had even cut back on our usage after the first overages. We now have a new computer, new router and new passwords but the problem continued. Our only solution (and it is working) is to disconnect the modem when not in use.
If you use Windows, others have recommended a free software called Glasswire. It shows which programs on your computer are using your data. It is worth a try.