Data usage rising when system has been unplugged for over a month?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
How can my system be completely unplugged from the dish and the electrical outlet, for more then a month and our download data still rises? Does anyone else have this problem? I'm thinking Wildblue is behind this to slow down everybody's service to gain more custermers! Or make more money! I want WildBlue explain this to all of us!
Photo of Joe Bristow

Joe Bristow

  • 1 Post
  • 0 Reply Likes
  • Confused and feeling Cheated!

Posted 2 years ago

  • 1
Photo of JEP


  • 986 Posts
  • 718 Reply Likes
How did you check your data usage?  If you used your satellite system to check your data usage there could be latent data usage that is reported when you reconnect.  Also, you could also have an update hungry computer.  I turned on a little used laptop that burned through 2GB in about an hour.
Photo of Diana

Diana, Viasat Employee

  • 2083 Posts
  • 348 Reply Likes
Hi Joe,  We can certainly look into your data usage meter to see what happened.  Please send your account and contact information to or call our customer service line at 855-463-9333.
Photo of Peter Dale

Peter Dale

  • 2 Posts
  • 0 Reply Likes
Your Router pass word may have been hijacked , mine was. Reset it.

This conversation is no longer open for comments or replies.